“To clarify my previous quetion; can I put the case (not the earbuds) on wireless charger for charging or ONLY it (the case) could be charged by wire and adaptor connected to power outlet?”

Asked by Bob 5 years ago

1-2 of 2 Answers

It can only be charged via charger cable which come attached to the charging case and charge adapter which is not included in purchase with earbuds and case.
Answered by Fatmatt9516 5 years ago
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Hey bob They need to be placed in the case to charge. We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with more info. We want to help you #FINDYOURGO JLab Audio
Answered by JLab Audio Team 5 years ago
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