“I just got a pair of these and I am having a very hard time turning them on for the first time. They are fully charged, but when I take them out of the case and hold the buttons on each for 3+ seconds, nothing at all happens. No lights or voice.”
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Sorry to hear of the troubles. There are a number of reasons that you can be running into the issue described. We would love to help troubleshoot the issue for you. Please reach out to us 1-405-445-7219 M-Th: 8am - 4:30pm (PST) Friday: 8am - 2pm (PST) we'll have you up and running in no time.
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