A:AnswerHey bob,
They are charged via usb. We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with more info.
We want to help you
#FINDYOURGO
JLab Audio
A:AnswerThey are pretty light. I've used them for running and working out and you don't really feel them. Not sure about your other question, but I've never had connectivity issues.
A:AnswerHello,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you taken care of under warranty.
Kind Regards
#TeamJLab Customer Support
A:AnswerUsually, I am using the buds to watch videos on my phone so I just use my phone to adjust.
The right bud turns volume up. Press the button once. Left one turns volume down.
You can get a operating instruction on the JLab website
A:AnswerHey bobbyj,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you taken care of under warranty.
Kind Regards
#TeamJLab Customer Support
A:AnswerHey dbird,
The jbuds air do not have the dual connect. Our jbuds air icon do however. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may provide you with more info.
Kind Regards
#TeamJLab Customer Support
A:AnswerHey black,
Yes, the case does indeed charge via the double sided usb included. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may provide you with more info.
Kind Regards
#TeamJLab Customer Support
A:AnswerHey joey,
Any usb port, or 5 v under 2 amp adapter will work. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may provide you with more info. Kind Regards #TeamJLab Customer Support
A:AnswerHey love,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you into a new unit under warranty.
Kind Regards
#TeamJLab Customer Support
A:AnswerHey jaked,
They will connect so that you may hear, however to take advantage of a mic, you will need a dedicated gaming headset. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may provide you with more detail.
Kind Regards
#TeamJLab Customer Support
