Questions & Answers

Name: JLab - Play Gaming Wireless Headset - Black/Blue
Brand: JLab
SKU: 6396201
Price: 49.99 USD
Rating: 3.9 (142 reviews)

JLab - Play Gaming Wireless Headset - Black/Blue

Model:: GHBPLAYRBLKBLU4; |
SKU:: 6396201

User rating, 3.9 out of 5 stars with 142 reviews.

Highly rated by customers for:

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QuestionIs it compatible with ps4 & xbox?
Asked 5 years ago by yaya.
- Answer Yes. It is specifically designed as a gaming headset. It works with Xbox, PlayStation, and Nintendo. It is also compatible with a PC equipped with Bluetooth or a 3.5 mm audio output.
  Answered 5 years ago by Kotor
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QuestionIs it compatible with a Bluetooth enabled Windows 10 laptop?
Asked 5 years ago by DanO.
- Answer Yes
  Answered 5 years ago by Maria
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QuestionCan I use this wireless for a xbox one?
Asked 4 years ago by Matt.
- Answer No, The XBOX has a special wireless system which this cannot connect to. However, it has standard bluetooth which can be utilized with other devices. -JLab Audio
  Answered 4 years ago by JLab Audio Team
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QuestionCan you use a Nintendo switch for this headset?
Asked 4 years ago by Bell.
- Answer You need to use the AUX cord. The switch cannot use bluetooth connection. -JLab Audio
  Answered 4 years ago by JLab Audio Team
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QuestionDoes the mute button status sync with Zoom? i.e. if I push the mute button, will zoom also show mute.
Asked 5 years ago by Simmo.
- Answer Hi Simmo, it won't show muted in Zoom but your mic will be muted and no one will hear you. -JLab Audio
  Answered 5 years ago by JLab Audio Team
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QuestionIs this headset wireless with bluetooth for the ps 4 gaming system, what is the blue cord for
Asked 4 years ago by jacko.
- Answer The PS4 cannot connect wirelessly to headphones. Use the blue cord to connect via AUX. -JLab Audio
  Answered 4 years ago by JLab Audio Team
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QuestionIs this headset compatible with a Chromebook?
Asked 5 years ago by Teach.
- Answer If the model of your Chromebook supports Bluetooth 5.0 then yes, these headphones will work. -JLab Audio
  Answered 5 years ago by JLab Audio Team
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QuestionI use the mute button in the headset but when I’m playing my teammates still hear what I hear really Loud, can something be done about it?
Asked 4 years ago by Davibaloo.
- Answer Please reach out to the JLab support team at [email protected] -JLab
  Answered 3 years ago by JLab Audio Team
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QuestionCan you use these with PS5?
Asked 4 years ago by Sam.
- Answer You can use these with a PS5 via included AUX cord. -JLab
  Answered 3 years ago by JLab Audio Team
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QuestionI can't get the earphones to come on I held down the button for eight seconds and no lights come on at all
Asked 4 years ago by Candace.
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QuestionConnected to my Nintendo switch with the aux cord, the audio works however the mic does not work. Any ideas what's going on?
Asked 4 years ago by Cassie.
- Answer Hey there, if you are having issues please reach out to JLab directly for help. -JLab
  Answered 4 years ago by JLab Audio Team
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QuestionAre these compatible with Xbox series s?
Asked 4 years ago by Lo.
- Answer You can use these with the XBOX via aux. -JLab
  Answered 4 years ago by JLab Audio Team
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QuestionDoes this headset have multipoint? i.e. - can I connect it to both my Alexa device and computer at the same time?
Asked 4 years ago by JREHeadset.
- Answer This headset does not have multipoint. We are releasing a multipoint headset soon. -JLab
  Answered 4 years ago by JLab Audio Team
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QuestionIs this headphone a Bluetooth & compatible with iPad for games?
Asked 4 years ago by Anne.
- Answer These are compatible with all devices that support Bluetooth 5.0. Please check the Bluetooth version that your device supports. -JLab Audio
  Answered 4 years ago by JLab Audio Team
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QuestionIf I have a Bluetooth adapter to use with the Nintendo switch, could this connect to the adapter for me to use the headset wirelessly?
Asked 4 years ago by Kayla.
- Answer Yes you can
  Answered 4 years ago by Toots
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QuestionCan I use it wireless for the p5 or do I need the cord
Asked 4 years ago by P5gamer69.
- Answer You will need the cord. -JLab Audio
  Answered 4 years ago by JLab Audio Team
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QuestionCompatible with an iPad 7?
Asked 4 years ago by 1234.
- Answer Yes. These are compatible with all devices that support Bluetooth 5.0. Please check the Bluetooth version that your device supports. -JLab Audio
  Answered 4 years ago by JLab Audio Team
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QuestionWhen I put the headset into mute, it decides to play what ever audio is currently being made from the device it is connected to and then play that through my mic meaning anyone I'm in a vc with can still hear whatever I'm doing is there anyway to fix this
Asked 4 years ago by Garchop.
- Answer Hey there, its hard to give a solution with the info provided. Reach out to us below and we'd be happy to help you out. [email protected] 1-405-445-7219Hours of Op: (PT)Monday - Thurs 9-4:30Friday 9-2 -JLab Audio
  Answered 4 years ago by JLab Audio Team
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QuestionWill this work using Bluetooth and an iPad?
Asked 4 years ago by Bellahope1.
- Answer Yes These are compatible with all devices that support Bluetooth 5.0. Please check the Bluetooth version that your device supports. -JLab Audio
  Answered 4 years ago by JLab Audio Team
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QuestionAre these compatible with a ps3?
Asked 4 years ago by Ohznappz92.
- Answer ONLY WITH A CORD. The word “Compatible” on a Bluetooth/Wireless product speaks to its usability via Bluetooth & Wireless and these are not compatibly usable Bluetooth or Wirelessly with Xbox nor Playstation of any generation. Yet they can be used with an AUX CORD. This website is intentionally making it sound misleading.
  Answered 4 years ago by JSkyH07
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Showing 1-20 of 32 questions

Questions & Answers

JLab - Play Gaming Wireless Headset - Black/Blue

Q: QuestionIs it compatible with ps4 & xbox?

Q: QuestionIs it compatible with a Bluetooth enabled Windows 10 laptop?

Q: QuestionCan I use this wireless for a xbox one?

Q: QuestionCan you use a Nintendo switch for this headset?

Q: QuestionDoes the mute button status sync with Zoom? i.e. if I push the mute button, will zoom also show mute.

Q: QuestionIs this headset wireless with bluetooth for the ps 4 gaming system, what is the blue cord for

Q: QuestionIs this headset compatible with a Chromebook?

Q: QuestionI use the mute button in the headset but when I’m playing my teammates still hear what I hear really Loud, can something be done about it?

Q: QuestionCan you use these with PS5?

Q: QuestionI can't get the earphones to come on I held down the button for eight seconds and no lights come on at all

Q: QuestionConnected to my Nintendo switch with the aux cord, the audio works however the mic does not work. Any ideas what's going on?

Q: QuestionAre these compatible with Xbox series s?

Q: QuestionDoes this headset have multipoint? i.e. - can I connect it to both my Alexa device and computer at the same time?

Q: QuestionIs this headphone a Bluetooth & compatible with iPad for games?

Q: QuestionIf I have a Bluetooth adapter to use with the Nintendo switch, could this connect to the adapter for me to use the headset wirelessly?

Q: QuestionCan I use it wireless for the p5 or do I need the cord

Q: QuestionCompatible with an iPad 7?

Q: QuestionWhen I put the headset into mute, it decides to play what ever audio is currently being made from the device it is connected to and then play that through my mic meaning anyone I'm in a vc with can still hear whatever I'm doing is there anyway to fix this

Q: QuestionWill this work using Bluetooth and an iPad?

Q: QuestionAre these compatible with a ps3?

QuestionIs it compatible with ps4 & xbox?

QuestionIs it compatible with a Bluetooth enabled Windows 10 laptop?

QuestionCan I use this wireless for a xbox one?

QuestionCan you use a Nintendo switch for this headset?

QuestionDoes the mute button status sync with Zoom? i.e. if I push the mute button, will zoom also show mute.

QuestionIs this headset wireless with bluetooth for the ps 4 gaming system, what is the blue cord for

QuestionIs this headset compatible with a Chromebook?

QuestionI use the mute button in the headset but when I’m playing my teammates still hear what I hear really Loud, can something be done about it?

QuestionCan you use these with PS5?

QuestionI can't get the earphones to come on I held down the button for eight seconds and no lights come on at all

QuestionConnected to my Nintendo switch with the aux cord, the audio works however the mic does not work. Any ideas what's going on?

QuestionAre these compatible with Xbox series s?

QuestionDoes this headset have multipoint? i.e. - can I connect it to both my Alexa device and computer at the same time?

QuestionIs this headphone a Bluetooth & compatible with iPad for games?

QuestionIf I have a Bluetooth adapter to use with the Nintendo switch, could this connect to the adapter for me to use the headset wirelessly?

QuestionCan I use it wireless for the p5 or do I need the cord

QuestionCompatible with an iPad 7?

QuestionWhen I put the headset into mute, it decides to play what ever audio is currently being made from the device it is connected to and then play that through my mic meaning anyone I'm in a vc with can still hear whatever I'm doing is there anyway to fix this

QuestionWill this work using Bluetooth and an iPad?

QuestionAre these compatible with a ps3?