Questions & Answers

Q: QuestionWhat is the warranty period for the milk cooler?

• A:Answer The manufacturer's warranty for both parts and labor on the milk cooler is 2 years.

Q: QuestionHow do you clean the milk cooler?

• A:Answer You should hand wash the milk cooler.

Q: QuestionDoes this come with the milk pipe with stainless steel casing?

Asked 3 months ago by Debbie.

• A:Answer No. It does not . It comes with additional plastic lid to store in the refrigerator over night if you don’t want the unit to be on overnight

  Answered 1 month ago by Espressolover

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat Jura machines does this work with?

Asked 5 months ago by Roman.

• A:Answer This cool control works with all machines except the ENA 4 models.

  Answered 5 months ago by Capresso Expert

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questiondoes the cooler remain cold always and you only have to fill as needed?

Asked 10 months ago by kk.

This question was asked about the related product: JURA - Cool Control 0.6L(20 oz) Milk Cooler - White

• A:Answer The cooler will remain cool unless there is a power failure, in this case, it will not restart by itself. I think its a good feature since you don't know how long the milk was left without refrigeration.

  Answered 10 months ago by MartinVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question