Questions & Answers

1-4 of 4 Questions
  • Question
    Are the specs & description wrong? Or am I missing something?   (3 Answers)

    I just received my shipped JVC Marshmallow Earbud Headphones (black), Model: HAFX32B. Best Buy's website product description and specifications indicate that this model has a built-in microphone, which is why I purchased it, but it DOES NOT. Also, the description indicates that it comes with an owner's manual, and it DOES NOT; and the product box indicates "Instructions inside," but there are none and no manual. Am I missing something, or are the specs and description wrong?

    By Hopeful March 26, 2015.

    Answers
    • Best 
      Answer

      Hi, Thank you for writing to us. First of all, I would like to apologize for the miscommunication. The HA-FX32 does not have a microphone or a volume control, and we are working with the retailer to correct the website. The instructions are inside, but they are printed on the inside of the actual packaging. We also need to communicate that better. We would like to offer you a solution. I have arrange for our customer care team to help you. Please contact them using this e-mail: ehodgson@us.jvckenwood.com. Again, thank you for bringing this to our attention.

      By Chris @ JVC March 27, 2015.

      • Brand Representative
  • Question
    it have a micrphone?   (3 Answers)

    By features May 11, 2017.

    Answers
    • Best 
      Answer

      Yes, these headphones have a built in microphone.

      By CommunityAnswer May 11, 2017.

    • Question
      Would this work for an I pad2   (2 Answers)

      By don May 25, 2015.

      Answers
      • Answer

        Yes. I utilize them with ALL of my mobile devices AND my desktop computer and my laptop.

        By DavidOfTheJungle May 28, 2015.

      • Question
        How long is the chord ?   (4 Answers)

        I need a long chord as I keep my pad in my pants pocket.

        By Anonymous May 20, 2015.

        Answers
        • Answer

          I'm a tall guy, 6'4" and although I no longer own my Marshmallows, I remember the cord being annoyingly short.

          By JDMx September 21, 2017.

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