A:AnswerHi, Thank you for writing to us. First of all, I would like to apologize for the miscommunication. The HA-FX32 does not have a microphone or a volume control, and we are working with the retailer to correct the website. The instructions are inside, but they are printed on the inside of the actual packaging. We also need to communicate that better. We would like to offer you a solution. I have arrange for our customer care team to help you. Please contact them using this e-mail: [email protected]. Again, thank you for bringing this to our attention.
