“What would cause this stereo to keep the first song name on the sc reen through several songs? and restart itself frequently while using the Bluetooth and USB music feature, especially when I attempt to adjust the volume or skip a song?”
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Hello Valued Customer, thank you for sharing your question! Those symptoms on a Kenwood DPX505BT receiver are almost always caused by a power, firmware, or USB/Bluetooth stability problem, not by the music files themselves. We suggest updating the firmware first, to see if that solves the issue. If not, you can check with your local Best Buy Geek Squad installer to check your power source. You may also reach out to 800-536-9663 or email us at [email protected]. Thank you for choosing KENWOOD!
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