Questions & Answers

Q: QuestionDoes this coffee maker use coffee pods?

• A:Answer Yes, this coffee maker uses K-Cup pods.

Q: QuestionIs the drip tray removable for taller cups?

• A:Answer Yes, the drip tray is removable to accommodate tumblers up to 7” tall.

Q: QuestionAre there multiple cup size options available?

• A:Answer Yes, there are three cup size options: 8, 10, and 12oz.

Q: QuestionCan the brew strength be controlled on this coffee maker?

• A:Answer Yes, the brew strength can be controlled on this coffee maker.

Q: QuestionDoes this coffee maker brew iced coffee?

• A:Answer Yes, this coffee maker can brew refreshingly delicious iced coffee.

Q: QuestionHow do u start to make hot coffee

Asked 3 years ago by Anonymous.

• A:Answer The buttons are on the right side. Top button is iced setting. If you want hot coffee just skip the iced button. Pick your size in ounces from 8 to 12 and it will start hot coffee. For iced coffee fill the glass with ice, press the iced button then select your size. The Keurig will adjust temperatures and water accordingly. If you select 12 oz without the iced option you get 12 oz. If you get 12 oz iced coffee you will get brewed at a lower temp and you will get about 6 oz of coffee over the ice.

  Answered 2 years ago by PatrickjK

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Q: QuestionWhat is the best reusable cup filter for this model? I purchased one that says it's universal but wont fit. Maybe it's only for 2.0 models...

Asked 2 years ago by Al.

• A:Answer Thank you for your question. The K-Iced coffee maker is compatible with the Keurig My K-Cup Universal Reusable Filter with MultiStream Technology. We hope this helps!

  Answered 2 years ago by Keurig Care

  
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Q: QuestionI love this keurig but is there a way to turn it off or do I just plug it and unplug it every time?

Asked 2 years ago by Dee69.

• A:Answer Thank you for your question. Your K-Iced brewer automatically turns off after 5 minutes of inactivity. We hope this helps!

  Answered 2 years ago by Keurig Care

  
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Q: QuestionWhat kind of filter does this coffeemaker use I brought this coffee maker but haven’t purchased any filters don’t know what kind to buy

Asked 2 years ago by Ttcoffeeme.

• A:Answer No filter. Just K cups. Or get a reusable Kcup type filter if you want to brew your own coffee.

  Answered 2 years ago by PatrickjK

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Q: QuestionAre the inner parts of the single serve removable? It appears that the top and bottom of where you put the pods come out. I’ve tried but can’t get them to budge.

Asked 6 months ago by AR.

• A:Answer Thank you for your question! Yes, the K-Cup® pod holder and funnel in the Keurig K-Iced are removable for cleaning. Lift the handle, push up from underneath to release the pod holder, then pull the funnel off. Be careful—sharp needles are inside. For guides and videos, visit the support page at Keurig.com.

  Answered 6 months ago by Keurig Care

  
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Q: QuestionHow much water does the reservoir hold?

Asked 10 months ago by JavaJoe.

• A:Answer Thanks for your question! The K-Iced coffee maker features a large 42-ounce removable water reservoir so you can brew multiple cups in a single fill with no measuring or waiting. We hope this helps!

  Answered 10 months ago by Keurig Care

  
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Q: QuestionWhat is the wattage on this device?

Asked 1 year ago by Captnmac123.

• A:Answer The K-Iced Single Serve coffee maker operates at 1,520 watts. We hope this helps!

  Answered 1 year ago by Keurig Care

  
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Q: QuestionWhat are the dimensions for this coffee maker?

Asked 1 year ago by RCase.

• A:Answer Thank you for your question. The K-Iced coffee maker is 12.6" H x 5.1" W x 12.8" D. We hope this helps!

  Answered 1 year ago by Keurig Care

  
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Q: QuestionCan it be used with other brands of k cups and can it be used to make iced tea?

Asked 1 year ago by Options.

• A:Answer It can be used with other k-cup brands. You can try to make iced tea using a reusable k-cup.

  Answered 1 year ago by JBug22Verified Purchase

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Q: QuestionHow long is the power cord?

Asked 2 years ago by CHRYSLER.

• A:Answer It’s a good length, somewhat longer than the usual inconvenient too short cords.

  Answered 1 year ago by BadannaVerified Purchase

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Q: QuestionDescale light came on and went through the descale process yesterday. Tried to make coffee today and it acts like it is trying to pull water in but nothing happens, it shuts off with no coffee. I have unplugged several times for more than 30 minutes.

Asked 2 years ago by SC.

• A:Answer I had something simular happen, I called customer service, and they replaced the coffee maker. Seems as the pump or motor went bad.

  Answered 2 years ago by matrixVerified Purchase

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Q: QuestionHi, does this model include the tumbler and mug, like shown in the store?

Asked 2 years ago by Kac80.

• A:Answer It does not.

  Answered 2 years ago by yarsftksVerified Purchase

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Q: QuestionDoes this really weigh 195 pounds as stated in the specifications?

Asked 2 years ago by Me.

• A:Answer No, maybe 1.95. Its quite light

  Answered 1 year ago by RNB1Verified Purchase

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Q: QuestionColors available?

Asked 2 years ago by GJP.

• A:Answer As of this posting, grey and white.

  Answered 2 years ago by yarsftksVerified Purchase

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