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Don't rely on answers about availability that you may receive from Best Buy. We ordered our KitchenAid Microwave In the middle of July last year and shortly before our install date we were informed that it would be moved to December; just prior to the new date, we were informed that it was going to be later but they didn't know when... and, of course, afterward they informed us that we will be receiving it in May. I have the sinking feeling that we're never going to see this pricey microwave. It feels as though "you don't get what you pay for." Don't plan on the delivery (or pick up) date because they have explained to me several times now that the problem is not their fault...rather it's the fault of the supply chain. Also, they no waiting list to receive a notification to reschedule a sooner date, if and when the KMBP100EBS becomes available, meaning that others may be receiving theirs before we will get ours, even if I were to have time to call every day. Even though it's been almost many months. I see reviews from installs from only a week or two ago--that means somebody else had theirs installed before we did and I have no way to know if they ordered before we did or not. One person mentioned a 10 week wait and I have been waiting since July. I imagine they may have contractors who purchase appliances regularly to whom they will give preference on the more scarce items. We are trying to remain optimistic but it's beginning to be very difficult... I can still imagine how happy I will feel when my new microwave is in place. Another thing that's worrying me is that recent reviews say that there is an error called DOOR which is why we are replacing the one we had in the same spot with the same KitchenAid convection broiler microwave. I loved that oven but it's beginning to feel as though I should just figure out another way to fit something in that space in the wall. So disappointed. Meantime, we are working out of a countertop hand-me-down micro for now. I sure wish Best Buy would show me (a loyal customer for so many years) some love.
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