Skip to content
Main Content

Questions & Answers

Your price for this item is $2,384.99
Page Showing 1-14 of 14 questions
  • Questionwhat is the electrical requirement? 220v or 110v?

    Asked by joe.

    • Answer WRONG! It requires a 240 circuit. We had to return it because this is very non standard. No one has ever seen a microwave that requires a 240/220 circuit.

      Answered by SmartPerson

  • QuestionIs this built-in microwave made in the USA?

    Asked by JandR.

    • Answer Hi JandR, we understand the importance to our customers of purchasing products made in the U.S. KitchenAid Corporation currently has 9 manufacturing locations across the United States, and 80% of the products that sell in the U.S. are manufactured here in the U.S.

      Answered by KitchenAidTeam

  • QuestionWhat are the exact dimensions of this product (KMBP100ESS), more so than what is in the install / owner's manuals? E.G., what is the height of the upper and lower "lip" portions that are outside of the cabinet and depth of product inside the cabinet?

    Asked by bcsrunner.

    • Answer Hello bcsrunner. Unfortunately, the only dimensions we are able to share is what is in the installation and owner's guides. We apologize for any frustrations this may cause.

      Answered by KitchenAidTeam

  • QuestionI cannot tell if KMBP100ESS is in stock ready to ship or not, please advise. Thanks

    Asked by Patience.

    • Answer Don't rely on answers about availability that you may receive from Best Buy. We ordered our KitchenAid Microwave In the middle of July last year and shortly before our install date we were informed that it would be moved to December; just prior to the new date, we were informed that it was going to be later but they didn't know when... and, of course, afterward they informed us that we will be receiving it in May. I have the sinking feeling that we're never going to see this pricey microwave. It feels as though "you don't get what you pay for." Don't plan on the delivery (or pick up) date because they have explained to me several times now that the problem is not their fault...rather it's the fault of the supply chain. Also, they no waiting list to receive a notification to reschedule a sooner date, if and when the KMBP100EBS becomes available, meaning that others may be receiving theirs before we will get ours, even if I were to have time to call every day. Even though it's been almost many months. I see reviews from installs from only a week or two ago--that means somebody else had theirs installed before we did and I have no way to know if they ordered before we did or not. One person mentioned a 10 week wait and I have been waiting since July. I imagine they may have contractors who purchase appliances regularly to whom they will give preference on the more scarce items. We are trying to remain optimistic but it's beginning to be very difficult... I can still imagine how happy I will feel when my new microwave is in place. Another thing that's worrying me is that recent reviews say that there is an error called DOOR which is why we are replacing the one we had in the same spot with the same KitchenAid convection broiler microwave. I loved that oven but it's beginning to feel as though I should just figure out another way to fit something in that space in the wall. So disappointed. Meantime, we are working out of a countertop hand-me-down micro for now. I sure wish Best Buy would show me (a loyal customer for so many years) some love.

      Answered by Anonymous

  • QuestionHow do I set 50% power on the Kitchenaid Superba microwave oven?

    Asked by mike.

    • Answer My microwave/convection oven is being installed on 12/22/22. I recommend contacting KitchenAid directly.

      Answered by XmasGift

  • QuestionDoes th kitchen aid microwave kmbp100ess have a trim kit in stainless steel?

    Asked by Anonymous.

    • Answer Look at specs for W10469903, trim for replacing an older model in a slightly taller/height.

      Answered by Anonymous

  • QuestionMy microwave has a error code: ERR F6E0 communications. The carousel is broken.

    Asked by 858710054002XNY4329416.

    • Answer Hello 858710054002XNY4329416! We are terribly sorry to hear about your concern. We would recommend contacting KitchenAid® at 1(800)422-1230. We are available Monday & Tuesday 8 AM - 8 PM and Wednesday through Friday 9 AM - 7 PM. They will be better able to assist you.

      Answered by KitchenAidTeam

  • Questionwhen is this microwave going to be in store?

    Asked by shirl.

    • Answer Hello shirt! Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.

      Answered by KitchenAidTeam

  • QuestionDoes this microwave has toast option?

    Asked by Cardo.

    • Answer Hello Cardo. This KitchenAid® Microwave does not have a toast option. We hope this helps!

      Answered by KitchenAidTeam

  • QuestionCan this microwave be externally vented?

    Asked by Jphm.

    • Answer Hello Jphm, the KMBP100ESS does not feature venting options during installation. We hope this helps. Here is a link to the Installation Guide for you: https://bit.ly/33ZbDPt

      Answered by KitchenAidTeam

  • QuestionDoes anyone have helpful experience on how the crisp wave / air frying feature has worked for them?

    Asked by Anonymous.

    • Answer I have found the crisping feature to work quite well. It really does heat and crisp items that normally get a bit soggy when put in the regular microwave ie) items with breading, etc. You just have to remember to pre-heat the pan first for 3 minutes.

      Answered by Tbrichacek

  • QuestionHow do I turn off the Demo Mode?

    Asked by Anonymous.

    • Answer 1. Touch CLOCK/TOOLS. The oven display will scroll through the various options. You can also touch the Clock/Tools keypad repeatedly to manually scroll through the list of options. 2. Touch the number keypad for the specific option to toggle the function setup. Use the following chart as a guide. You can toggle the option on and off with the steps above.

      Answered by KitchenAidTeam

  • Questionwhat is the cabinet opening size for wall miro

    Asked by gail.

  • QuestionDoes the KMBP100ESS 1.4 Cu.Ft. Microwave have a plug connection or does is require wiring to the 240 circuit

    Asked by ashberry315.

    • Answer This unit requires a 240 circuit hardwired to the microwave

      Answered by CedricKennedy