1-2 of 2 Answers
Anna, we're sorry to hear about your experience. We recommend contacting KitchenAid by calling 800-253-1301 weekdays between 8 am and 8 pm EST. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our KitchenAid appliances!
Sorry, there was a problem. Please try again later.I don’t have that odor. Check to see if any piece of plastic, no matter how small, is sitting on or next to the heating element. That has happened to me on other machines.
Sorry, there was a problem. Please try again later.
