“I depressed the tab in the center of the filter cup and pulled up to remove it as per the KitchenAid instructions for filter cleaning. I put the cup back and pushed down, but it’s not locking back into place. Did a piece break off?”

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• I don't think it 'locks' I just slide mine in as far as it goes and that is it

  Answered by Littleoldlday 1 year ago

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• Hello LN! We are terribly sorry to hear about your concern. We would recommend contacting KitchenAid® at 1(800)422-1230. We are available M - F 8 am to 6 pm est. They will be better able to assist you.

  Answered by KitchenAidTeam 1 year ago

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