Questions & Answers

Q: QuestionMy KRMF706ESS is 3 years old. There were flashing lights Inside, unplugged, waited, and plugged back in Now doesn't work at all. Service tech said all three boards need replacing. How could this have happened to a relatively new refrigerator?

Asked 5 years ago by Wendy.

This question was asked about the related product: KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Stainless Steel

• A:Answer Same happened to me, only 17 months after purchase. All 3 cards were replaced and it still didn't work. My Sears home warranty paid to replace my unit.

  Answered 5 years ago by RobbieC

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Q: QuestionWe love ours but is anyone having issues with the metal trim on the glass shelves? It keeps falling off. Not sure if it is supposed to be glued on?

Asked 5 years ago by Shelves.

This question was asked about the related product: KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Stainless Steel

• A:Answer Hello, If you are still having this issue. We would recommend to contact KitchenAId Customer service for further assistance with that. We hope this helps.

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionWhat are all the dimensions of this model?

Asked 5 years ago by Mark.

• A:Answer Hello Mark, This models dimensions are Depth 36 1/4", Height 70 1/8", and Width 36". We hope this helps.

  Answered 4 years ago by KitchenAidTeam

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Q: Questioncan the doors be removed for delivery?

Asked 5 years ago by lemfidgerator.

This question was asked about the related product: KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Stainless Steel

• A:Answer Hi lemfidgerator, If needed the doors can be removed to be able to fit in the doorway of the home. We hope this helps.

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionThe water stop despensing. Is there an easy fix???? Its is 3 yrs old.

Asked 5 years ago by Anonymous.

This question was asked about the related product: KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Stainless Steel

• A:Answer Hi,we apologize for the inconvenience .We have great troubleshooting tips available on Kitchenaid.com.Please visit https://bit.ly/3mHW7PU for troubleshooting .If you still need assistance,please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.

  Answered 5 years ago by KitchenAidTeam

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Q: QuestionHow much does it weigh?

Asked 5 years ago by Sal.

• A:Answer Sal, the weight of this KitchenAid® Refrigerator is 376 lbs.

  Answered 5 years ago by KitchenAidTeam

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Q: QuestionDoes this refrigerator come with the egg holder and also with how many produce keepers?

Asked 5 years ago by Vick.

This question was asked about the related product: KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Stainless Steel

• A:Answer Vick, this Refrigerator does not have an egg holder and has two produce bins.

  Answered 5 years ago by KitchenAidTeam

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Q: QuestionDoes it show fingerprints?

Asked 5 years ago by Chris.

This question was asked about the related product: KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Stainless Steel

• A:Answer Chris, this Refrigerator is not fingerprint resistant.

  Answered 5 years ago by KitchenAidTeam

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Q: Questionis there a way you can make the doors open 90 degrees?

Asked 5 years ago by e.

This question was asked about the related product: KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Stainless Steel

• A:Answer e, unfortunately, we cannot recommend altering the design of this Refrigerator. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our KitchenAid Appliances!

  Answered 5 years ago by KitchenAidTeam

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Q: QuestionThe door alarm is not working. How I could fix it.

Asked 5 years ago by Heyam.

This question was asked about the related product: KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Stainless Steel

• A:Answer Hi Heyam. We are sorry to hear that your door alarm is not working. We would be more than happy to look into this for you. Please call us at 1-800-422-1230 at your earliest convenience. We are open Monday through Friday from 8:00 am-8:00 pm EST. We look forward to hearing from you.

  Answered 5 years ago by KitchenAidTeam

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Q: QuestionIs there a butter compartment?

Asked 5 years ago by Pami.

This question was asked about the related product: KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Stainless Steel

• A:Answer Pami, there is not a butter compartment in the Refrigerator. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our KitchenAid appliances!

  Answered 5 years ago by KitchenAidTeam

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Q: Questioni thought the refrigerator didn't show fingerprints - but mine does. how can we prevent fingerprints?

Asked 6 years ago by avasus.

This question was asked about the related product: KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Stainless Steel

• A:Answer I use Zep Stainless Steel Cleaner and polisher. The Pro version and it keeps the finger prints off for about 2 week before I need to polish again

  Answered 6 years ago by Gigi

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Q: QuestionBest product to remove fingerprints on black stainless

Asked 6 years ago by Kitchen2019.

• A:Answer I use barkeepers friend to clean surface first then rinse several times with wet cloth then dry with a microfiber cloth and after dry I spray with WD40 and buff with clean microfiber cloth

  Answered 6 years ago by rapunzele

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Q: Questionis removal of old refrigerated included in this price

Asked 6 years ago by iris.

This question was asked about the related product: KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Stainless Steel

• A:Answer Yes it is.

  Answered 6 years ago by bettyVerified Purchase

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Q: QuestionWhat is the Warranty period on this refrigerator

Asked 6 years ago by Grant.

This question was asked about the related product: KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Stainless Steel

• A:Answer Hello Grant! Please see the Warranty link provided. https://s3.amazonaws.com/sm-backend-production-attachments/warranty-W10730919-W.pdf

  Answered 6 years ago by KitchenAidTeam

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Q: QuestionThe alarm does not go off when door is left open. How do I activate that feature

Asked 6 years ago by Werg1307dew.

This question was asked about the related product: KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Stainless Steel

• A:Answer Werg1307dew, beginning on page 21 of the User Guide advises of the door alarm. We've included the link for the User Guide below. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our KitchenAid appliances! https://bit.ly/2XefFPH

  Answered 6 years ago by KitchenAidTeam

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Q: QuestionWhat is the water filter replacement for this model?

Asked 6 years ago by Abbey.

This question was asked about the related product: KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Stainless Steel

• A:Answer Abbey, this KitchenAid® Refrigerator uses Water Filter part number EDR2RXD1.

  Answered 6 years ago by KitchenAidTeam

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Q: QuestionIs this model available in counter depth

Asked 6 years ago by Anonymous.

This question was asked about the related product: KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Stainless Steel

• A:Answer Hello! Unfortunately, we currently do not have this model is counter Depth. Thank you for your inquiry on our KitchenAid appliances.

  Answered 6 years ago by KitchenAidTeam

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Q: QuestionIs there a door alarm for when it is left open?

Asked 6 years ago by Anonymous.

This question was asked about the related product: KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Stainless Steel

• A:Answer Yes there is a door alarm on the Refrigerator. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our KitchenAid appliances!

  Answered 6 years ago by KitchenAidTeam

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