“The freezer pull out shelves broke down the middle. Are they replaceable? Please provide model number. Are they covered under warranty if 5 yr was purchased.”
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Hello Alinchka! We are terribly sorry to hear about your concern. We would recommend contacting KitchenAid at 800-422-1230. We are available Monday & Tuesday 8:00 am - 8:00 pm and Wednesday through Friday 9:00 am - 7:00 pm. They will be better able to assist you.
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