A:AnswerHello, The water filter compartment is located in the right-hand side
of the refrigerator ceiling. Push up on the compartment door
to release the catch, and then lower the door. Align the arrow on the water filter label with the cutout notch in the filter housing, and insert the filter into the housing. Turn the filter clockwise 90 degrees (1/4 turn), until it locks
into the housing. While the compartment door is still open, lift the filter up into
the compartment. Then, close the filter compartment door
completely. Flush the water system. See “Flushing the Water Filter” in the
“Water and Ice Dispensers” section.
A:AnswerHello Sooz! We are terribly sorry to hear about your concern. We would recommend contacting KitchenAid® at 1(800)422-1230. We are available Monday & Tuesday 8 AM - 8 PM and Wednesday through Friday 9 AM - 7 PM. They will be better able to assist you.
A:AnswerHi Taz. The power outage indicator lets you know if the power supply to
the refrigerator has been cut off and the freezer temperature has
risen to 18°F (-8°C) or higher.