Questions & Answers

Q: QuestionI will be using propane. How many BTU's does this range use if using both ovens and 2 burners?

Asked 4 years ago by BTU.

• A:Answer Hi BTU, you can access the BTU rating for each burner and the ovens by going to the following link, then under "Specifications" you will find each burner and oven BTU. Here is the link: https://bit.ly/3lIwFLm Please don't hesitate to reach out to us directly if you have any other questions or concerns. KitchenAid (800) 422-1230 M - F 8 AM to 6 PM ET.

  Answered 4 years ago by KitchenAidTeam

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs the cast iron griddle dishwasher safe?

Asked 4 years ago by Sriiii.

• A:Answer Sriiii, the Griddle should not be placed in the Dishwasher. We welcome you to visit https://bit.ly/3zgYHVQ and refer to page 17 for more information.

  Answered 2 years ago by KitchenAidTeam

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo the knobs on the oven indicate the temperature as high, medium and low or in degrees (350 degrees etc)?

Asked 4 years ago by Anonymous.

• A:Answer Hello, the knobs for this Range will say Hi, Med, and Low. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our KitchenAid appliances!

  Answered 4 years ago by KitchenAidTeam

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes the unit have a 110 power cord or 220? We just Converted over from electric to gas and have 220 available from the old range. Do I need to run 110 for the new one?

Asked 4 years ago by COGuy.

• A:Answer Hello COGuy, this model requires a A 120 V, 60 Hz., AC only, 15 A, fused electrical circuit is required.

  Answered 4 years ago by KitchenAidTeam

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI have seen several replies to the question regarding whether the burners work manually during a power outage but it seems no one has actually tried it on this particular stove. Do not want a stove that cannot be lit manually in an emergency.

Asked 4 years ago by KetoCooker.

• A:Answer Hello KetoCooker, per the Use and Care Guide: POWER FAILURE: In case of a prolonged power failure, the surface burners cannot be lit manually. No attempt should be made to operate the appliance during a power failure.

  Answered 4 years ago by KitchenAidTeam

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow many BUT this unit have

Asked 4 years ago by Lydia.

• A:Answer Hello Lydia, Bake Element Power is 10,000 BTU Upper-16,000 BTU Lower and Broiler Element Power 10,000 BTU-Upper. We hope this helps.

  Answered 4 years ago by KitchenAidTeam

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionThe coating on my griddle is coming off. Is this normal or should I get it replaced? Is it under warrantee!

Asked 4 years ago by James.

This question was asked about the related product: KitchenAid - 30 in. Wide 5 burners 6.0 cu. ft. Self-Cleaning Freestanding Double Oven Gas Convection Range - Black Stainless Steel

• A:Answer Hello James, we are sorry that you are having this issue. We would recommend reaching out to KitchenAid customer service for further assistance.

  Answered 4 years ago by KitchenAidTeam

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI am thinking of getting a double drawer gas stove shortly. My question is what are the temperatures for both drawers. I am getting older and bake a lot and want the smaller drawer to hold the usual standard temperatures. Will it

Asked 4 years ago by ginger.

• A:Answer These are 2 regular independent ovens, they will hold whatever temp you have them at independently. The bottom oven however does not have a top broil feature that is only in the top oven. Absolutely love this stove! Definitely recommend it.

  Answered 4 years ago by AnonymousVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionWhat is the width?

Asked 4 years ago by Zman.

• A:Answer Hello Zman, the width of this model is 29 15/16". We hope this helps.

  Answered 4 years ago by KitchenAidTeam

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questioncan this be ordered for LP gas?

Asked 4 years ago by Anonymous.

• A:Answer Hello! This model is LP compatible. We hope this helps.

  Answered 4 years ago by KitchenAidTeam

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes the upper oven have convection/air fry setting?

Asked 4 years ago by Mary.

• A:Answer Hello Mary, no, this model does not have the air fry/Convection setting in the upper oven. We do apologize.

  Answered 4 years ago by KitchenAidTeam

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow can I get a manual for this stove

Asked 4 years ago by Anonymous.

• A:Answer Hello! Please see the link for Use and Care Guide. We hope this helps. https://bit.ly/3GpyhBp

  Answered 2 years ago by KitchenAidTeam

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs the top or bottom oven convection?

Asked 4 years ago by Lorigail.

This question was asked about the related product: KitchenAid - 30 in. Wide 5 burners 6.0 cu. ft. Self-Cleaning Freestanding Double Oven Gas Convection Range - White

• A:Answer Lorigail, the bottom Oven for this KitchenAid® Range is convection. We hope this helps!

  Answered 4 years ago by KitchenAidTeam

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it have an airfryer built in?

Asked 4 years ago by Rbtexas.

• A:Answer No air fryer

  Answered 4 years ago by GoochVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionThe bottom oven light goes on when you open the top oven door How can I stop this from happening?

Asked 4 years ago by Cacoonie.

• A:Answer You can’t

  Answered 4 years ago by DuttonvVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this oven have a delay time bake feature?

Asked 4 years ago by Carley.

• A:Answer Hello Carley! Yes, this model has a delay start feature. We hope this helps.

  Answered 4 years ago by KitchenAidTeam

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs the auto shut off a common problem

Asked 4 years ago by Anonymous.

• A:Answer Hello! We are terribly sorry to hear about your concern. We would recommend contacting KitchenAid® at 1(800)422-1230. We are available Monday & Tuesday 8 AM - 8 PM and Wednesday through Friday 9 AM - 7 PM. They will be better able to assist you.

  Answered 4 years ago by KitchenAidTeam

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionAre the ovens Gas or electric? Can you run this with no electricity (power outage)?

Asked 4 years ago by OldRingUser.

• A:Answer Hello Eddie. The Ovens are gas and you cannot use the Oven or Cooktop when there is a power outage. We hope this helps!

  Answered 4 years ago by KitchenAidTeam

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes it require 110 VAC or 220 VAC? How many Amps? Specifications provide the following information: Range Power Source - Gas. Control Type - Electronic. Digital Display - Yes. Oven Light - Yes. Power Cord Included - No. Gas Connector Included - No.

Asked 4 years ago by PowerRequirement.

• A:Answer Hi PowerRequirement, we will need to get you a copy of the Installation Guide for this model as it doesn't appear to be linked here. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare for further assistance. We look forward to hearing from you.

  Answered 4 years ago by KitchenAidTeam

  Helpful (0)Unhelpful (0)ReportAnswer this question