Questions & Answers

Q: QuestionDoes this cooktop require special cookware?

• A:Answer Yes, this cooktop requires induction-compatible cookware.

Q: QuestionIs there a function to quickly increase the heat?

• A:Answer Yes, there is a power boost function to set the highest heat for rapid boiling.

Q: QuestionDoes this cooktop have hot surface indicators?

• A:Answer Yes, this cooktop has hot surface indicators.

Q: QuestionDoes this cooktop have a control lock feature?

• A:Answer Yes, this cooktop has a control lock that disables cooking for easy cleaning.

Q: QuestionDoes this cooktop have touch-activated controls?

• A:Answer Yes, this cooktop has touch-activated controls that are simple to use.

Q: QuestionDoes this appliance have a pan size detection?

• A:Answer Yes, this appliance has pan size detection that adapts heat to pan size.

Q: QuestionWhat country makes this cooktop?

Asked 2 years ago by wineaux.

• A:Answer Hello, it is made in the United States. We hope this helps.

  Answered 2 years ago by KitchenAidTeam

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Q: QuestionAre all the burners induction or are some traditional and some induction to allow for cooking with all types of pans?

Asked 11 months ago by Michael.

• A:Answer Hello, this cooktop is an induction cooktop. Thank you for your inquiry about our KitchenAid appliances.

  Answered 11 months ago by KitchenAidTeam

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Q: QuestionWhat does induction mean?

Asked 1 year ago by Anonymous.

• A:Answer Hello, Induction cooking is a method of cooking that uses a copper coil underneath the cooking surface to generate electromagnetic energy. This energy transfers directly to your cookware to make it hot enough to cook food. While induction cooktops and ranges may look like a traditional cooktop or range, the way they generate heat to cook food is entirely different. So how does an induction cooktop work differently? A copper coil under the cooktop creates electromagnetic energy. This magnetic energy interacts directly with induction-compatible cookware to make it hot. Because induction skips the step of heating the cooktop, it’s a fast and even cooking method. If you would like more detailed information, please feel free to view the link provided. https://tinyurl.com/4n9avhkc Thank you for your inquiry on our KitchenAid appliances.

  Answered 1 year ago by KitchenAidTeam

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Q: QuestionWe want to replace our Kitchenaid 36 inch radiant cooktop with a 36 inch Kitchenaid induction model. Is the replacement drop in compatible with our current cooktop?

Asked 1 year ago by BllG.

• A:Answer Hello, we would recommend reviewing the cutout dimension's and comparing them with your current cutouts. Thank you for your inquiry on our KitchenAid appliances.

  Answered 1 year ago by KitchenAidTeam

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Q: QuestionWhat size are the burners on 36 in KitchenAid induction cook top

Asked 2 years ago by Darrell58.

• A:Answer Hello Darrell58! For model KCIG556JSS the size of the burners are Center Front Element-Burner Size 12in, Left Front Element-Burner Size 8in., Left Rear Element-Burner Size 6in., Right Front Element-Burner Size 6in., and Right Rear Element-Burner Size 8in. Thank you for your inquiry on our KitchenAid appliances.

  Answered 2 years ago by KitchenAidTeam

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Q: QuestionHi, Can you merge/connect two of the cooking circles to have a larger cooking area for bigger pots /pans or a grill? Thank you!

Asked 2 years ago by Marga.

• A:Answer Hi Marga, unfortunately, this is not possible for this KitchenAid - 36" Built-In Electric Induction Cooktop with 5 Elements

  Answered 2 years ago by KitchenAidTeam

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Q: QuestionHow durable is the glass on the cooktop and is it different from the glass on normal electric glass cooktops? Do pans scratch the surface? Can cooked on spills be cleaned without leaving a mark on the glass?

Asked 2 years ago by Bash.

• A:Answer Hello Bash, it is possible to scratch the cooktop depending on the cookware used. We recommend making sure to follow the Owner's Manual for proper usage for Cookware and cleaning. Thank you for your inquiry on our KitchenAid appliances.

  Answered 2 years ago by KitchenAidTeam

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Q: QuestionIs this compatible with Caraway cookware?

Asked 2 years ago by Caraway.

• A:Answer No idea, I ordered this in December and it isn’t expected to show up for over another month.

  Answered 2 years ago by JustinDVerified Purchase

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Q: QuestionWe are replacing an induction cooktop and the cutout is 34.75 inches by 19 inches. Will this KitchenAid fit into our existing cutout?

Asked 3 years ago by TMCM.

• A:Answer Hi TMCM, here is the link to the "Installation Guide" for this model. https://bit.ly/3bfR1JB You will find the cutout requirements on page 5. We hope this helps! Please don't hesitate to reach out to us directly if you have any further questions! KitchenAid 800-422-1230 8 AM to 6 PM ET

  Answered 3 years ago by KitchenAidTeam

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Q: Question1) What is the wattage of the different elements? 2) Does this have the "Bridge function" that allows use of a larger griddle or pan the way the older model did?

Asked 3 years ago by JDaddyx3.

• A:Answer Hi JDaddyx3 this particular model doesn't have the bridge feature for a griddle. Here are the specs listed for each burner. Please don't hesitate to reach out to us if you have any other questions at (800) 422-1230 M-F 8 AM to 6 PM ET. Center Front Element-Burner Power 3600W/ 4000W Boost Center Front Element-Burner Size 12in. Center Front Element-Burner Type Round Left Front Element-Burner Power 2300W/ 3000W Boost Left Front Element-Burner Size 8in. Left Front Element-Burner Type Round Left Rear Element-Burner Power 1500W/ 1800W Boost Left Rear Element-Burner Size 6in. Left Rear Element-Burner Type Round Right Front Element-Burner Power 1500W/ 1800W Boost Right Front Element-Burner Size 6in. Right Front Element-Burner Type Round Right Rear Element-Burner Power 2300W/3000W Right Rear Element-Burner Size 8in. Right Rear Element-Burner Type Round

  Answered 3 years ago by KitchenAidTeam

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Q: Questionwhat is the cut in width for this

Asked 3 years ago by ilona.

• A:Answer Hello ilona, the Cutout Width Min(IN,inches) is 35 9/16 and the Width(IN,inches) is 36 11/16. We hope this helps.

  Answered 3 years ago by KitchenAidTeam

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