Questions & Answers

Q: QuestionDoes this refrigerator have a fingerprint resistant finish?

• A:Answer Yes, this refrigerator has a fingerprint resistant finish.

Q: QuestionDoes this refrigerator have a water dispenser?

• A:Answer Yes, this refrigerator has an external ice and water dispenser.

Q: QuestionCan this refrigerator make ice?

• A:Answer Yes, this refrigerator can make ice.

Q: QuestionDoes this refrigerator have LED lighting?

• A:Answer Yes, this refrigerator has panoramic LED lighting.

Q: QuestionAre the crispers humidity controlled in this refrigerator?

• A:Answer Yes, this refrigerator has humidity-controlled crispers.

Q: QuestionAre there adjustable shelves in the refrigerator?

• A:Answer Yes, there are three full-width adjustable shelves.

Q: QuestionDoes this refrigerator have an alarm if the door is open?

• A:Answer Yes, this refrigerator has a door-open alarm.

Q: QuestionIs the exterior fingerprint resistant?

• A:Answer Yes, the exterior is fingerprint resistant.

Q: QuestionDoes this refrigerator come with an ice maker?

• A:Answer Yes, this refrigerator includes an ice maker.

Q: QuestionDoes this refrigerator have a water filter?

• A:Answer Yes, this refrigerator has water filtration.

Q: QuestionAre the refrigerator shelves adjustable?

• A:Answer Yes, the refrigerator shelves are adjustable.

Q: QuestionDoes this refrigerator have humidity-controlled crispers?

• A:Answer Yes, this refrigerator has humidity-controlled crispers.

Q: QuestionCan the temperature be controlled electronically?

• A:Answer Yes, the temperature control type is electronic.

Q: QuestionIs the color of PrintShield stainless (KRFC704FPS) the same color match as standard Stainless Steel (KRFC704FSS)? I have standard stainless steel Kitchenaid appliances (oven, micro, dishwasher) and need to know whether the PrintShield will match.

Asked 9 years ago by karen.

• A:Answer My fridge is the only appliance in my kitchen that isn't classic stainless. I think the PrintShield looks great. If anything, it is slightly less shiny... maybe more of a dull stainless look. All in all... they match in my book. I love how clean it always looks too!

  Answered 9 years ago by HendersonKitchenVerified Purchase

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Q: Questionwhat year and serial number denotes the the start of the improved model that addressed the ice maker and compressor problems? Were these problems fixed before the platinum interior model?

Asked 7 years ago by Nubian.

This question was asked about the related product: KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel

• A:Answer This is a very important question that KitchenAid or all who carry this refrigerator need to definitively answer in 2019. "What year and serial number denotes the the start of the improved model that addressed the ice maker and compressor problems? Were these problems fixed before the platinum interior model?" I actually want to buy one of these, but just can't in light of the current reviews.

  Answered 6 years ago by Famousname

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Q: QuestionWill the KitchenAid Team PLEASE address this question that has been asked several times. Was the production of this model stopped for re-engineering purposes? and if so when was it temporary halted and restarted?

Asked 7 years ago by nubian.

This question was asked about the related product: KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel

• A:Answer Our BestBuy sales rep, who seemed to be knowledgeable, stated that there was a production stop/start to address signficant defects. We were told this when we were hesitant to buy because of all the poor reviews. We were assured the unit we would be buying in May, 2019 would be the "updated" model. However, our model makes a loud buzzing sound when running which is way above the acceptable decibel level, and its frequency is disturbing to me, and the fact that I can hear it running 30+ feet away. AVOID THIS UNIT/BRAND. Do you really want to buy something that was so poorly designed or built that they had to stop the production run? Don't make our same mistake.

  Answered 6 years ago by hevykevy

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Q: Questionthe depth dimensions are confusing can you please clarify

Asked 9 years ago by hector.

• A:Answer Height to top of cabinet: 70.875 inch Height to top of hinge: 71.875 inch Depth of cabinet with out doors: 24.375 inch. (Some additional space required to allow for water hook up & air circulation behind cabinet.) Depth of cabinet with doors: 31.5 inch. Depth with door open: 43.75 inch

  Answered 9 years ago by BruceK

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Q: QuestionAre you sure this is black? The model number ends in BS, like all the other black stainless appliances, not BL which appears to indicate black. Maybe this has a bad model number? KRFC704FBS

Asked 9 years ago by Color.

• A:Answer It's black stainless steel. I've seen it in person at the store and have talked to Kitchenaid personally about it. They have three versions of this model: Black Stainless Steel (KRFC704FBS), Stainless Steel (KRFC704FSS) and Fingerprint Resistant Stainless Steel (KRFC704FPS).

  Answered 9 years ago by Rhummy

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Q: QuestionCan we pour bagged ice into the dispenser for dispensing? We can not use our well water right now so we can not hook up the water to the frig

Asked 5 years ago by PS.

• A:Answer I would imagine you could, the arm that breaks up the ice seems to be pretty strong. I would be careful to ensure that there are no large chunks of ice as it could possibly overload it. You could always do it the old fashioned way and just keep the bag in the freezer until your well is back in service.

  Answered 5 years ago by MikeVerified Purchase

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