Questions & Answers

Q: QuestionWhat is the size of the burners ? in KSGG700ESS stuve

Asked 7 years ago by Buyer.

• A:Answer Hello Buyer! The BTU's for the burners are: Center Rear Element-Burner Power 8000 BTU, Left Front Element-Burner Power 17,000 BTU, Left Rear Element-Burner Power 5000 BTU, Right Front Element-Burner Power 15,000 BTU, Right Rear Element-Burner Power 9200 BTU.

  Answered 6 years ago by KitchenAidTeam

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Q: QuestionIs counter top required on the back of stove? We are having the wall tiled down the back of stove. Installation instructions state a 2 1/4" maximum counter top - but no minimum. We will have quartz counter top on both sides spaced 30" apart.

Asked 8 years ago by BerkleyRich.

• A:Answer No, countertop behind is not required

  Answered 8 years ago by ShawnVerified Purchase

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Q: QuestionIs the storage drawer on this unit removable?

Asked 2 months ago by Wiso.

• A:Answer Thank you for your question. The lower storage drawer can be removed for cleaning. Information on removal can be found on page 17 of the Owner's Manual. We hope you find this information helpful! https://www.whirlpool.com/content/dam/global/documents/202104/owners-manual-w11426594-revb.pdf

  Answered 2 months ago by KitchenAidTeam

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Q: QuestionDoes this oven have a built in down draft?

Asked 2 months ago by Basimah.

• A:Answer Hello, KitchenAid® Range model KSGG700ESS does not have a built in down draft. Thank you for your inquiry about our KitchenAid appliances.

  Answered 2 months ago by KitchenAidTeam

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Q: QuestionDoes this stove have wheels?

Asked 5 months ago by Purple16.

• A:Answer Hello, KitchenAid® Range model KSGG700EBS does not come with wheels. Thank you for your inquiry about our KitchenAid appliances.

  Answered 5 months ago by KitchenAidTeam

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Q: QuestionDoes it have an air fryer

Asked 8 months ago by Airfryer.

• A:Answer Hello, model KSGG700ESS does not have the Air Fry feature. Thank you for your inquiry on our KitchenAid appliances.

  Answered 8 months ago by KitchenAidTeam

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Q: QuestionMy cleaning lady used the wrong cleaner on stovetop. The shiny coating is now dulled. What polish or refinishing can I use to restore it?

Asked 9 months ago by Samantha.

• A:Answer Hello, the only thing we would be able to recommend per the Owner's Manual for this specific model is Affresh®† Kitchen and Appliance Cleaner Part Number W10355010. Thank you for your inquiry on our KitchenAid appliances.

  Answered 9 months ago by KitchenAidTeam

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Q: QuestionIs there a bottom heating element?

Asked 9 months ago by Nonya.

• A:Answer Hello, the bottom gas element is there but is hidden. Thank you for your inquiry on our KitchenAid appliances.

  Answered 9 months ago by KitchenAidTeam

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Q: QuestionCan you simmer on low temp on top and can you get a true medium flame?

Asked 10 months ago by Cate.

Q: Question1/2 or 3/4" gas supply?

Asked 1 year ago by Anonymous.

• A:Answer Hello, we have provided a link down below to the installation guide. https://s3.amazonaws.com/sm-backend-production-attachments/installation-instructions-w11398805-reva.pdf

  Answered 1 year ago by KitchenAidTeam

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Q: QuestionDoes it have built in downdraft?

Asked 1 year ago by Anonymous.

• A:Answer Hello, No, we apologize, this Slide-In Range, model KSGG700ESS, does not have a built-in downdraft. We do have model KSDG950ESS available with a built-in downdraft. https://shorturl.at/TMBYU Thank you for your inquiry on our KitchenAid® appliances.

  Answered 1 year ago by KitchenAidTeam

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Q: QuestionMy coutertop is 35 3/8 inches height. Can this be adjusted to level with countertop?

Asked 1 year ago by RobertG.

• A:Answer Hello, model KSGG700ESS, per the Installation Instructions, The leveling legs can be loosened to add up to a maximum of 1" (2.5 cm). A minimum of 3/16" (5 mm) is needed to engage the anti-tip bracket. Thank you for your inquiry on our KitchenAid appliances.

  Answered 1 year ago by KitchenAidTeam

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Q: QuestionCan the digital control panel on top be “Locked” somehow to avoid accidental turn-on?

Asked 1 year ago by JK17.

• A:Answer Hello, model KSGG700ESS does not have a control lock feature. Thank you for your inquiry on our KitchenAid appliances.

  Answered 1 year ago by KitchenAidTeam

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Q: QuestionFan the gas office be changed to propane , what accessories come with this and how much to buy the griddle.l

Asked 1 year ago by Debbie.

• A:Answer Hello, model KSGG700ESS, can be changed to LP. The Conversion Kit is included with the range. There is an optional griddle for this model W10432544. bit.ly/3ybtzbF

  Answered 1 year ago by KitchenAidTeam

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Q: QuestionIs there a warming drawer?

Asked 1 year ago by Benji.

• A:Answer Hello! Model KSGG700ESS does not have a warming drawer. The bottom drawer is a storage drawer. Thank you for your inquiry on our KitchenAid appliances.

  Answered 1 year ago by KitchenAidTeam

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Q: QuestionDoes this model have a spark ignition for the oven?

Asked 1 year ago by KB.

• A:Answer Hello KB, this model Range is designed with an electronic ignition system. We hope this helps.

  Answered 1 year ago by KitchenAidTeam

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Q: QuestionDoes this range work with Alexa

Asked 1 year ago by Chick.

• A:Answer Hello Chick, this model Range is not designed to connect to WiFi. We hope this helps.

  Answered 1 year ago by KitchenAidTeam

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Q: QuestionIs this a down draft?

Asked 1 year ago by Carman.

• A:Answer Hello Carman, model KSGG700ESS, KitchenAid® Range does not have downdraft. Thank you for your inquiry on our KitchenAid appliances.

  Answered 1 year ago by KitchenAidTeam

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Q: QuestionIs the fan supposed to make a loud grinding sound? This is barely a year old.

Asked 1 year ago by Jerimiah.

• A:Answer Hello Jerimiah! We are terribly sorry to hear about your concern. We would recommend contacting KitchenAid® at 1(800)422-1230. We are available M - F 8 am to 6 pm est. They will be better able to assist you.

  Answered 1 year ago by KitchenAidTeam

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