A:AnswerHello Protime7! Please see the Installation Instructions for more information on proper installation of this model. https://bit.ly/2V0VlE0 We hope this helps.
A:AnswerHello adisappointedbuyer! We are terribly sorry to hear about your concern. We would recommend contacting KitchenAid at 800-422-1230. We are available Monday & Tuesday 8:00 am - 8:00 pm and Wednesday through Friday 9:00 am - 7:00 pm. They will be better able to assist you.
A:AnswerHello Diamond! We are terribly sorry to hear about your concern. We would recommend contacting KitchenAid at 800-422-1230. We are available Monday & Tuesday 8:00 am - 8:00 pm and Wednesday through Friday 9:00 am - 7:00 pm. They will be better able to assist you.
A:AnswerHello Waterwawawawawawa, If you are having issues with the oven not functioning properly we would recommend to contact KitchenAid customer service for assistance. They may be able to provide more information on those errors. We hope this helps.
A:AnswerThe Convection is a fan that blows the hot air around the oven for faster and even cooking. If the oven is not working, the convection fan will not cook food.
A:AnswerHi crrm, This unit does not come with a griddle but one can be purchased separately from KitchenAid to be used with this model. We hope this helps.