Questions & Answers

Q: QuestionHow does the SatinGlide roll-out extension rack make it easier to use large or heavy bakeware?

• A:Answer The SatinGlide roll-out extension rack simplifies cooking with large or heavy bakeware by providing a sure-grip handle and smooth roll-out mechanism, making it easier to load and unload the oven.

Q: QuestionWhat is the EasyConvect conversion system, and how does it simplify convection cooking?

• A:Answer The EasyConvect conversion system automatically adjusts conventional baking temperatures to their convection equivalents using the KitchenAid app. This simplifies convection cooking by eliminating the need for manual temperature adjustments when using convection recipes.

Q: QuestionCan I control this range using my smartphone or voice assistants like Google Assistant or Alexa?

• A:Answer Yes, this KitchenAid range can be controlled using your smartphone or voice assistants like Google Assistant or Alexa. You can use the KitchenAid app to preheat, proof, bake, and roast, save custom cooking instructions for favorite recipes, and more. You can also adjust cooking temperatures and times, set a cook timer, and save favorite cooking cycles.

Q: QuestionCan I use propane gas instead of natural gas with this range?

• A:Answer Yes, you can use propane gas instead of natural gas with this range. The range comes with a Propane Conversion Kit included. The Propane Kit Model Compatibility is W11502161.

Q: QuestionWhat is the purpose of the KitchenAid handle medallion kit mentioned in the product description?

• A:Answer The KitchenAid handle medallion kit, sold separately, allows users to change the color of their commercial-style range handle medallions to add a custom accent. It comes in various colors, including Silver, Dark Blue, Bronze, Black, Copper, Red, New Gold, and Mascarpone. Each kit includes two medallions and a 1/8" hex allen wrench for easy replacement.

Q: QuestionIs the cooktop surface easy to clean, and what material is it made of?

• A:Answer Yes, the cooktop surface is easy to clean. It is made of porcelain-coated steel, which is a smooth and non-porous material that resists staining and scratching. The cooktop surface can be cleaned with soap, water, and a soft cloth or sponge.

Q: QuestionIs the oven capacity sufficient for cooking large dishes like a whole turkey or roast?

• A:Answer Yes, the oven has a 4.1 cubic feet capacity, which is sufficient for cooking large dishes like a whole turkey or roast. The product description explicitly states that it offers ample room to cook such large dishes.

Q: QuestionWhat type of warranty does this range come with, and what does it cover?

• A:Answer This KitchenAid range comes with a 1-year limited warranty on both parts and labor. The warranty covers any defects in materials or workmanship under normal use. It includes free repair or replacement of defective parts, as well as labor costs associated with the repair or replacement.

Q: QuestionHow many oven racks does this range come with, and how many positions can they be adjusted to?

• A:Answer This KitchenAid range comes with 3 oven racks. The oven racks can be adjusted to 6 different positions.

Q: QuestionHow does the self-cleaning feature work, and how effective is it at removing grease and grime?

• A:Answer The self-cleaning feature in this KitchenAid range utilizes extremely high temperatures to burn off grease and grime, turning them into a powdery ash. While it is highly effective at removing heavy soil, it may require multiple cleaning cycles for extensive buildup. To initiate the self-cleaning process, turn the Mode and Temperature Knobs to the "Clean" position and press the "Start" button. The oven will lock during the cleaning cycle, which lasts for 3 hours and 30 minutes, followed by a 30-minute cooling period.

Q: QuestionHow many burners does this range have, and what are their BTU ratings?

• A:Answer This KitchenAid range has four burners with the following BTU ratings: - Two 20,000 BTU Ultra Power™ Dual-Flame Burners - One 15,000 BTU burner - One 5,000 BTU simmer and melt burner

Q: QuestionWhat is the main advantage of the Even-Heat true convection feature in this range?

• A:Answer The main advantage of the Even-Heat true convection feature in this KitchenAid range is that it provides consistent airflow and even temperatures throughout the entire oven, resulting in crisp baked goods, juicy roasts, and flavorful caramelized vegetables. This is achieved through a unique bow-tie design with a heating element and fan that circulates hot air effectively.

Q: QuestionWhat are the three-level convertible grates, and how do they enhance cooking flexibility?

• A:Answer The three-level convertible grates on the KitchenAid Commercial-Style 4.1 Cu. Ft. Slide-In Gas True Convection Range provide versatility and flexibility in cooking. With removable inserts, these grates allow users to adjust the heat intensity to suit different cooking techniques. By leaving the insert level, high-heat searing and sautéing can be achieved. Flipping the insert over elevates the pan above the flame, making it ideal for simmering and melting. Removing the insert completely creates a space for nesting a round-bottom wok directly in the flame, perfect for stir-frying.

Q: QuestionHow does this Commercial-Style range compare to other models in terms of features, performance, and price?

• A:Answer This KitchenAid Commercial-Style range stands out with its two versatile 20,000 BTU Ultra Power™ Dual-Flame Burners, providing precise temperature control and versatility for various cooking techniques. It also features Even-Heat™ True Convection for consistent baking and roasting results. Compared to other models, it offers a larger 4.1 cu. ft. capacity, making it suitable for cooking large dishes.

Q: QuestionDoes this unit have a downdraft

Asked 5 years ago by Laney.

• A:Answer Laney- Yes this Range does have a recirculating downdraft option.

  Answered 5 years ago by KitchenAidTeam

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Q: Questioncan this model be used as a freestanding range? My range would be located at the end of counter/cabinets and the other end would be open.

Asked 5 years ago by diana.

This question was asked about the related product: KitchenAid - Commercial-Style 4.1 Cu. Ft. Slide-In Gas True Convection Range with Self-Cleaning - Avocado Cream

• A:Answer Hi diana. This model can be used as a Freestanding Range.

  Answered 5 years ago by KitchenAidTeam

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Q: QuestionCan this unit be used with liquid propane..

Asked 4 years ago by Pablo.

This question was asked about the related product: KitchenAid - Commercial-Style 4.1 Cu. Ft. Slide-In Gas True Convection Range with Self-Cleaning - Stainless Steel

• A:Answer Hello Pablo, Yes this model does have a LP conversation kit to convert the appliance from Natural Gas to Liquid Propane. We hope this helps.

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionWhat exactly is the piece that sits up in the back behind the burners? What is the middle piece used for between the right and left burners?

Asked 5 years ago by Dawnie.

This question was asked about the related product: KitchenAid - Commercial-Style 4.1 Cu. Ft. Slide-In Gas True Convection Range with Self-Cleaning - Stainless Steel

• A:Answer Those are vents to release heat from the oven and the thing in middle is just to keep things leveled, there is no burner below.

  Answered 5 years ago by Edward2020Verified Purchase

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Q: QuestionI am very interested in this range but not available in my area. Will it be available later? Can I be notified when this range is available for me to purchase and have delivered?

Asked 4 years ago by Bj1838.

This question was asked about the related product: KitchenAid - Commercial-Style 4.1 Cu. Ft. Slide-In Gas True Convection Range with Self-Cleaning - Stainless Steel

• A:Answer Hello BJ1838. Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.

  Answered 4 years ago by KitchenAidTeam

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