Questions & Answers

Q: QuestionWhat are the knobs made of material? also do the knobs get hot

Asked 2 years ago by Stoves.

Q: QuestionIs there a KitchenAid griddle accessory that can be purchased to use with this range? Or what type of griddle could be used on this stove (cast iron, etc) and on which burners should it be used?

Asked 2 years ago by AmyB.

• A:Answer Hi AmyB, yes, this KitchenAid - Commercial-Style 5.1 Cu. Ft. Slide-In Gas True Convection Range with Self-Cleaning does have a Griddle that can be purchased. The part number for the unit is 4396096RB.

  Answered 2 years ago by KitchenAidTeam

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Q: QuestionIs it typical to smell gas every time the oven is started/ preheating? The strong odor of gas on a regular basis seems concerning.

Asked 2 years ago by AshC.

• A:Answer Hello AEKitchen! We are terribly sorry to hear about your concern. We would recommend contacting KitchenAid® at 1(800)422-1230. We are available M - F 8 am to 6 pm est. They will be better able to assist you.

  Answered 2 years ago by KitchenAidTeam

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Q: QuestionWhat is the best way to get the range back into its place between the cabinets, since it does not have rollers on the bottom, and is so heavy.

Asked 2 years ago by Jimmy.

Q: QuestionDoes this have a proofing functions

Asked 2 years ago by Stephanie.

• A:Answer Hello Stephanie, yes, model KFGC506JSS has proofing functions. Thank you for your inquiry on our KitchenAid appliances.

  Answered 2 years ago by KitchenAidTeam

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Q: QuestionDo you make this model with an electric oven?

Asked 2 years ago by MSU.

• A:Answer Hello MSU, we currently do not make this model as an electric oven. We greatly apologize.

  Answered 2 years ago by KitchenAidTeam

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Q: QuestionCan you use this range without plugging in ? Only using the gas hook up?

Asked 3 years ago by GoogleyGSP.

• A:Answer No, it also requires electricity for igniting the burners and the wifi components.

  Answered 3 years ago by KeithVerified Purchase

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Q: Questionis the oven electric?

Asked 3 years ago by ILP.

• A:Answer Hello ILP, no. This model is for Natural or LP gas which an LP Conversion kit is included for this model. We hope this helps.

  Answered 3 years ago by KitchenAidTeam

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Q: QuestionDoes the LP conversion kit that’s included convert the range and the oven?

Asked 3 years ago by Anonymous.

• A:Answer Hello! Yes, it will convert both the Range and oven. We hope this helps.

  Answered 3 years ago by KitchenAidTeam

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Q: QuestionWhere does the gas line connect to the range?

Asked 3 years ago by Anonymous.

• A:Answer Hello, the gas lines are located on the back bottom of the unit. We hope this helps.

  Answered 3 years ago by KitchenAidTeam

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Q: QuestionDoes the oven function without a wifi connection?

Asked 3 years ago by NinaGEL.

• A:Answer Hello NinaGEL. You can use this KitchenAid® Range without connecting it to Wi-Fi. We hope this helps!

  Answered 3 years ago by KitchenAidTeam

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Q: QuestionIs there a warming draw?

Asked 3 years ago by Anonymous.

• A:Answer This KitchenAid® Range does not have a warming drawer. Thank you for your interest in our KitchenAid Appliances!

  Answered 3 years ago by KitchenAidTeam

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Q: QuestionCan this stove be converted to Liquid Propane Gas instead of natural gas, if so what kit is needed for the conversion?

Asked 3 years ago by Building259.

• A:Answer Hello Building259! Yes, this model can be converted to LP and the kit is included with the appliance.

  Answered 3 years ago by KitchenAidTeam

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Q: QuestionIs the oven gas or electric?

Asked 3 years ago by Anonymous.

This question was asked about the related product: KitchenAid - Commercial-Style 5.1 Cu. Ft. Slide-In Gas True Convection Range with Self-Cleaning - Milkshake

• A:Answer The Oven is gas for this KitchenAid® Range. We hope this helps!

  Answered 3 years ago by KitchenAidTeam

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Q: QuestionIs the height adjustable?

Asked 3 years ago by CurtW.

This question was asked about the related product: KitchenAid - Commercial-Style 5.1 Cu. Ft. Slide-In Gas True Convection Range with Self-Cleaning - Milkshake

• A:Answer Hello CurtW! The Maximum Height(IN,inches) 37 1/2 and the Minimum Height(IN,inches) 36. We hope this helps.

  Answered 3 years ago by KitchenAidTeam

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Q: QuestionDOES THIS RANGE HAVE THE OPTION OF TURNING THE FAN ON OR OFF FOR CONVENTION COOKING?

Asked 3 years ago by SIMPLEYL.

• A:Answer Hello SIMPLEYL, the convection cooking does not have an option for the fan to be turned on and or off. We hope this helps.

  Answered 3 years ago by KitchenAidTeam

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Q: Question2 questions: Do I need the app to do simple things like check the timer, see the temperature etc? And second, does that app have to be either an Alexa or Google app? I hate both. Though I probably hate Alexa more.

Asked 3 years ago by Lynn.

• A:Answer Hi Lynn, you do not need to use to the App to check simple features. The connected feature is compatible with Google and Alexa but not necessary. Here is the link to the Owner's Manual. Page 13-14 will have instructions. https://bit.ly/3efTEci We hope this helps!

  Answered 3 years ago by KitchenAidTeam

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Q: QuestionCan the burners be ignited with a match if there is no power?

Asked 3 years ago by Ana.

• A:Answer Hello Ana, yes this model does allow to be manually ignited with a match if needed. We hope this helps.

  Answered 3 years ago by KitchenAidTeam

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Q: QuestionDoes the stainless steel finish match the stainless steel print shield finish? I am purchasing multiple appliances and want to them to look good together. Most KitchenAid refrigerators and dishwashers have the print shield but this range does not.

Asked 4 years ago by PurchasingSoon.

• A:Answer Hello PurchasingSoon. The color for the normal Stainless Steel may vary from the Stainless Steel with PrintShield™ Finish.

  Answered 4 years ago by KitchenAidTeam

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