Questions & Answers

Q: QuestionWhat is the battery capacity of this crypto wallet?

• A:Answer The battery capacity of this crypto wallet is 200 milliampere hours.

Q: QuestionIs the device secured from hackers?

• A:Answer Yes, the keys to your assets are kept offline, far from hackers’ reach.

Q: QuestionCan I use this hardware wallet with my smartphone?

• A:Answer Yes, this hardware wallet is compatible with smartphones (iOS 13+ or Android 9+).

Q: QuestionWhat kind of cryptocurrencies are supported by this wallet?

• A:Answer This wallet supports thousands of cryptocurrencies including Bitcoin, Ethereum, Solana and many more.

Q: QuestionIs there a warranty for this crypto hardware wallet?

• A:Answer Yes, there is a one year limited warranty for parts and labor.

Q: QuestionDoes this crypto hardware wallet have a touchscreen?

• A:Answer Yes, this crypto hardware wallet has an E Ink touchscreen display.

Q: QuestionCan I use this wallet with the Ledger Live app?

• A:Answer Yes, you can use this hardware wallet with the Ledger Live app.

Q: QuestionWhat kind of cryptocurrencies does this wallet support?

• A:Answer This wallet supports thousands of cryptocurrencies including Bitcoin and Ethereum.

Q: QuestionWhat operating systems are compatible with this device?

• A:Answer This device is compatible with Windows, macOS, and smartphones.

Q: QuestionDoes this hardware wallet have wireless connectivity?

• A:Answer Yes, this hardware wallet has bluetooth wireless connectivity.

Q: QuestionDoes this hardware wallet support wireless connectivity?

• A:Answer Yes, this hardware wallet supports Bluetooth wireless connectivity.

Q: QuestionCan I customize the lock screen on this device?

• A:Answer Yes, you can customize the lock screen with your favorite NFT or picture.

Q: QuestionCan one put crypto on this wallet from more than one account like robinhood and crypto.com and coinbase?

Asked 1 year ago by wallet.

• A:Answer Yes iindeed

  Answered 5 months ago by Khokadahghee

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Q: QuestionWhat happened if hardware wallet is malfunctioning, or broke and you can't see your crypto ?

Asked 1 year ago by Udntknwme.

• A:Answer If your hardware crypto wallet is broken, you can recover your funds if you have your seed phrase: 1. Retrieve your seed phrase: If you followed best practices, your seed phrase backup should be in a secure, secondary location. 2. Buy a new wallet: Purchase a replacement wallet from the manufacturer. 3. Initialize the new wallet: Use your seed phrase to restore your wallet on the new device. 4. Test your key: Make sure your key can sign in a platform like Unchained. 5. Destroy the old wallet: Dispose of the old wallet according to your local electronics disposal guidelines. 6. Store the new wallet securely: Follow best practices to keep your new wallet safe. *If you lose both your wallet and your seed phrase, your funds may be unrecoverable.

  Answered 1 year ago by chadk

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Q: QuestionI bought a ledger flex from your shop at New York 5th Avenue 531. Will I benefit from 70 Usd bitcoin prize campaign ?

Asked 1 year ago by MuratDemiray.

• A:Answer Yes

  Answered 8 months ago by DebrahHVerified Purchase

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