Questions & Answers

Q: QuestionWhat are the dimensions of the hardware wallet?

This question was asked about the related product: Ledger - Nano X Crypto Hardware Wallet - Bluetooth - Pastel Pink

• A:Answer The Ledger Nano X is 2.83 inches long, 0.73 inches wide, and 0.46 inches deep.

Q: QuestionDoes the hardware wallet have a touch screen?

This question was asked about the related product: Ledger - Nano X Crypto Hardware Wallet - Bluetooth - Pastel Pink

• A:Answer The hardware wallet does not have a touch screen.

Q: QuestionHow many cryptocurrencies does the hardware wallet support?

This question was asked about the related product: Ledger - Nano X Crypto Hardware Wallet - Bluetooth - Pastel Pink

• A:Answer The hardware wallet supports thousands of cryptocurrencies, including popular options like Bitcoin, Ethereum, and Solana.

Q: QuestionOn the ledger website it list all the authorized resellers and Best Buy is not on that list why?

Asked 3 years ago by JC.

This question was asked about the related product: Ledger - Nano X Crypto Hardware Wallet - Bluetooth - Onyx Black

• A:Answer Update: Ledger support has reached back out via email and apologized for being ill-informed. BestBuy is a brand new official reseller. BestBuy will not allow me to delete or update my previous comments.

  Answered 3 years ago by XenoCain

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Q: QuestionAre these Ledger Nano X straight from the manufacturer directly and not a 3rd party seller? I don't want to risk buying a compromised Ledger.

Asked 3 years ago by Sam.

This question was asked about the related product: Ledger - Nano X Crypto Hardware Wallet - Bluetooth - Onyx Black

• A:Answer Hi Thanks for reaching out to us ! Yes indeed those Ledger Nano X are sold by the manufacturer directly. I remain available shall you have any further questions. Best Regards, Cordialement, Mit freundlichen Grüßen Lilly Ledger Support Note: we do NOT offer phone support. Never share your 24-word recovery phrase with anyone, not even Ledger.

  Answered 3 years ago by Ledger Official Support

  
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Q: QuestionNot an official reseller? Been selling here for 2 years. Fix it on Ledger.com now if you are actually legit. Should take your company 1 hour to write and deploy the change.

Asked 3 years ago by XenoCain.

This question was asked about the related product: Ledger - Nano X Crypto Hardware Wallet - Bluetooth - Onyx Black

• A:Answer Hi! We can confirm that we are the official reseller on BestBuy, the information on our website will be updated soon. Best Regards, Lilly Ledger Support Note: we do NOT offer phone support. Never share your 24-word recovery phrase with anyone, not even Ledger.

  Answered 3 years ago by Ledger Official Support

  
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Q: QuestionIs this hardware wallet compatible with Cardano?

Asked 3 years ago by Harrt.

This question was asked about the related product: Ledger - Nano X Crypto Hardware Wallet - Bluetooth - Onyx Black

• A:Answer Yes. It’s is compatible with other crypto currency. You are able to store them safely.

  Answered 3 years ago by LpcsVerified Purchase

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Q: QuestionWill these be stocked in stores or only “buy online, ship to store” option? Thank you.

Asked 3 years ago by Steve.

This question was asked about the related product: Ledger - Nano X Crypto Hardware Wallet - Bluetooth - Onyx Black

• A:Answer Hi Thanks for reaching out to us! For now, there is only the option “buy online, ship to store” I remain available shall you have any further questions. Your Ledger Team

  Answered 3 years ago by Ledger Official Support

  
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Q: QuestionHow many different coins can be held on a Nano S compared to a nano X? I have a Nano S and storage capacity seems to be limited to 2 coins?

Asked 3 years ago by TacoStand.

This question was asked about the related product: Ledger - Nano X Crypto Hardware Wallet - Bluetooth - Onyx Black

• A:Answer To Clarify for new users or just for gender information… the Ledger does not actually hold your crypto. Your crypto stays where it will always be, on the blockchain. The Ledger only holds your Passphrase's. It is a Key. You can use this key to access your coins in e any platform. You could kinda compare it to having a debit card. Your money always stays in the bank, but you can take the card (key) to any ATM/Bank (platform) to access your money (Crypto). Not a perfect analogy, but it helps me explain to others a little bit!

  Answered 2 years ago by Ahren9230

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Q: QuestionI ordered a ledger from best buy last week. I have it. Ledger says best buy is a reseller. So, other people have replied in questions saying best buy is not an official reseller. What's the deal here?

Asked 3 years ago by LedgerGuy.

This question was asked about the related product: Ledger - Nano X Crypto Hardware Wallet - Bluetooth - Onyx Black

• A:Answer Hi Thanks for reaching out. We can confirm that we, Ledger, are the official reseller on Bestbuy. We remain available. Your Ledger Team

  Answered 3 years ago by Ledger Official Support

  
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Q: QuestionDoes this support Zebec?

Asked 1 week ago by Queenadams96.

This question was asked about the related product: Ledger - Nano X Crypto Hardware Wallet - Bluetooth - Onyx Black

• A:Answer Hello, if you’re referring to the ZEBEC token on the Solana network, it is supported by the Nano X.

  Answered 1 week ago by Ledger Official Support

  
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Q: QuestionDoes this support stellar xlm and hbar?

Asked 4 months ago by Badger.

This question was asked about the related product: Ledger - Nano X Crypto Hardware Wallet - Bluetooth - Onyx Black

• A:Answer XLM and HBAR are two cryptocurrencies that are supported by the Ledger Nano X. Due to the unique nature of Hedera Hashgraph HBAR does require a third party wallet to create your first account before it can be added into our companion app, Ledger Live. Further, staking with HBAR is not currently available inside Ledger Live and requires the use of a third party wallet. If you need any help with either of these topics our support team is already ready to assist at support.ledger.com

  Answered 4 months ago by Ledger Official Support

  
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Q: QuestionDoes it support xrp

Asked 7 months ago by Jp.

This question was asked about the related product: Ledger - Nano X Crypto Hardware Wallet - Bluetooth - Onyx Black

• A:Answer Yes

  Answered 6 months ago by GabrielS

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Q: Questionis the ledger nano x compatible with chromebooks

Asked 7 months ago by cra1974.

This question was asked about the related product: Ledger - Nano X Crypto Hardware Wallet - Bluetooth - Amethyst Purple

• A:Answer No, its not, also no need for a nano x if you're in highschool

  Answered 6 months ago by GabrielS

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Q: QuestionCan I use the nano wallet on my phone if I don't have a computer

Asked 7 months ago by Mae.

This question was asked about the related product: Ledger - Nano X Crypto Hardware Wallet - Bluetooth - Onyx Black

• A:Answer Yea

  Answered 1 month ago by Robdarcos

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Q: QuestionDoes this work with Apple Ipad

Asked 1 year ago by Casey.

This question was asked about the related product: Ledger - Nano X Crypto Hardware Wallet - Bluetooth - Onyx Black

• A:Answer Yes

  Answered 8 months ago by GetachewYVerified Purchase

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Q: QuestionIs the Ledger Nano X compatible with IOS devices ( iPad and iPhone )?

Asked 2 years ago by Fenton.

• A:Answer Yes i use it on my iphone as well as my windows pc.

  Answered 2 years ago by DanielVVerified Purchase

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Q: QuestionIs the 24 security phrases already setup in the device? Or do you select the 24 phrases manually through various word options?

Asked 2 years ago by Green.

This question was asked about the related product: Ledger - Nano X Crypto Hardware Wallet - Bluetooth - Onyx Black

• A:Answer It is already set up

  Answered 2 years ago by BrianCVerified Purchase

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Q: QuestionWhat if the ledger is malfunctioned and wouldn't be able to access to the cryptos, is it possible to resume to the normal function? Thank you

Asked 2 years ago by TD.

This question was asked about the related product: Ledger - Nano X Crypto Hardware Wallet - Bluetooth - Onyx Black

• A:Answer As long as you have your recovery phrase, your crypto assets remain safe You can restore your funds through your recovery phrase on any hardware or software wallet that supports 24-word recovery phrases You can get back access to your accounts by restoring your 24-word recovery phrase on a new Ledger device Your PIN code should prevent any thief from stealing your crypto assets If you reset your device without having your Recovery sheet, the private keys providing access to your crypto assets will be erased, and you will permanently lose access to your crypto assets

  Answered 2 years ago by NicholasJVerified Purchase

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