“My daughter having battery issue. It's not charging the battery stays at zero. Is the battery damaged or is it something we missed”

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• We are sorry to hear you are having battery charging issues with your Lenovo IdeaPad 120s-14 Laptop. We recommend you call Lenovo Tech Support at: 877-453-6686 for help with your specific charging issue.

  Answered by Lenovo Product Expert 7 years ago

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• Check the cord it might have been slightly damaged when shipped also make sure that the charger is not fried

  Answered by RavenColon 7 years ago

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