“Are both memory slots used for the 4GB advertised or is one of the slots open? Can Best Buy tech add memory without voiding warranty? Thanks for your assistance.”

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• There is one open slot on this system. The maximum RAM for this system is 16GB od DDR3. Yes Best Buy Geek Squad technicians are certified by Lenovo to work on this system without voiding the warranty.

  Answered by Lenovo Product Expert 9 years ago

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