“I see that there is a trial version of Office included, and that downloading a second copy will cause conflicts. We have purchased Office 365 and need to install that. How do we avoid the issue of the two conflicting?”
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Use the 25-digit Product Key that comes with your purchased copy of Microsoft Office 365 to activate your software within the trial version software. Here is a link to instructions for doing this: https://support.office.com/en-us/article/activate-office-5bd38f38-db92-448b-a982-ad170b1e187e
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