“Why won't my internet work? It says connected but no internet. Every other device in my house is connected to my router and working fine. The laptop connects to my phone's hotspot and works properly but not to my home router. Could it be a setting?”
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This Lewnovo IdeaPad 1 15 Laptop, model number 82R4002PUS, ships with WiFi-6, 2 x 2 802.11ax frequency WiFi and is backward compatible to older a/b/g/n/ac frequency WiFi. If you are having issues connecting to your home WiFi network, but can connect to a Hotspot WiFi signal, try these troubleshooting tips for connecting to your home WiFi network: https://support.microsoft.com/en-us/windows/fix-wi-fi-connection-issues-in-windows-9424a1f7-6a3b-65a6-4d78-7f07eee84d2c. If the issue continues after trying these troubleshooting tips, we recommend you contact your internet service provider for additional help.
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