“I just bought a Lenovo Ideapad 1 model 82VGOOOTYUS a dedicated laptop for our small business. I have a personal Microsoft 365 and for the business a 365 office online essentials. During setup it’s forcing me to login with an existing 365 account or create”
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Hey Duffey, We're sorry to hear you ran into trouble setting up your IdeaPad 1. You should be able to bypass login to Microsoft 365 during setup by opting in to setting it up later. If you can get pass this and complete setup, we recommend following this guide on Microsoft Support's website: https://support.microsoft.com/en-us/office/sign-in-to-microsoft-365-b9582171-fd1f-4284-9846-bdd72bb28426, that covers how to sign into 365, or you can access the online 365 site via a web browser. If you indeed cannot bypass this screen during the setup process, we recommend restarting the setup process by hard resetting the system by pressing and holding the power button until the system shuts down (please ensure no updates are being applied before doing so). You should then be put before this screen and proceed beyond this step. If this is still not the case after this step, we then recommend contacting Microsoft Support. You can view your support options by visiting this Microsoft Support webpage: https://support.microsoft.com/en-us/contactus#! Please feel free to reach out to us again should you have any other questions!
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