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During setup,also shows it was purchased 1 month before we ordered it,so I suspect it was a return that was sent out,due to the fingerprints all over the screen when opened out of the shipping box.
Sorry, there was a problem. Please try again later.Hi, Dkrose. We're sorry to hear that you're experiencing this issue. Since we do not know if this issue is occurring on your IdeaPad during or after setup, for the most precise troubleshooting steps and to save you time, we recommend contacting Lenovo Support here: 866-426-0911, to speak with someone for a solution.
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