“Why do you make the second "image" of each item a video? It takes forever to see any of the product photos past the first image because videos take longer to load. It gets stuck on the 2nd video and you cant swipe to the next until its fully loaded.”
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Hi there and thank you for your question. We're sorry to hear that this issue has impaired your shopping experience. The videos are meant to bolster your experience, not hinder it, by delivering more information from us or our partners in a more universally digestible way. We appreciate you taking the time to share your feedback.
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