A recent reviewer on this product page wrote that the laptop they received had UHD graphics and not the advertised Intel Iris xe graphics. Can you confirm that this model (82QD00DHUS) does have Intel Iris xe graphics? null

Question

MeTek · Accepted Answer

Technically, it has both. It's important to note that Iris xe graphics can only function while the laptop is configured in "Dual Channel" mode - that is, only when both ram channels are being used. This particular laptop has Iris xe graphics onboard , but it ships with only one ram channel occupied (8gb soldered) and one empty channel that can accommodate an additional 8gb ram stick for a total of 16gb. While running on the "Single Channel", this laptop will function and display as "UHD" graphics. But, again, utilize the second channel (or "Dual Channel" memory) and the graphics will then work as "Iris xe". See: https://www.intel.com/content/www/us/en/support/articles/000094617/graphics.html

Answered by MeTek 2 years ago

See:  https://www.intel.com/content/www/us/en/support/articles/000094617/graphics.html

MrGeo · Answer

The i3-1215u never came with Iris Xe, even with dual channel this will only be UHD. Bestbuy mislabeled it.

Answer

It is true both ram channels need to be used, but it has to i5 or greater not an i3.

RobertG · Answer

UHD Graphics, see attached spec sheet.

ReyRey · Answer

This laptop indeed comes with Iris Xe Graphics

“A recent reviewer on this product page wrote that the laptop they received had UHD graphics and not the advertised Intel Iris xe graphics. Can you confirm that this model (82QD00DHUS) does have Intel Iris xe graphics?”

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