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Hi Abby, according to blackboard's website, "Users on Windows 10 S mode are not able to install the Blackboard Collaborate launcher". So to install Blackboard Collaborate on the Lenovo Idea Pad 3 14" you would need to switch the laptop out of "S-Mode". Further instructions on doing so can be found on the blackboard website here https://blackboard.secure.force.com/btbb_exportarticlepdf?id=kA31O000000gtH3SAI&pdf=true#:~:text=Users%20on%20Windows%2010%20S,install%20the%20Blackboard%20Collaborate%20launcher.&text=Windows%2010%20in%20S%20mode,the%20Blackboard%20Causa%3A%20Collaborate%20Launcher.
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