“Hello there is this computer I just purchased is a touch screen how do ya work it I'm confused o. How to do it.can ya help me .Lenovo - IdeaPad 3 15" Touch Screen Laptop - Intel Core i5-1035G1 - 12GB Memory - 256GB SSD - Platinum Grey.”
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The touchscreen feature on the Lenovo IdeaPad 3 15 Laptop, model number 81WE00NKUS should work automatically, as soon as you turn the computer on. Even before you initially activate and setup the Windows 10 S-Mode Operating System on the computer. If the touchscreen is not working on your model, first, Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
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