Questions & Answers

Q: QuestionCan you download sims 4 on this laptop ?

Asked 5 months ago by Amiga.

• A:Answer Yes, but you would likely have issues running it with this laptop.

  Answered 5 months ago by PaulPVerified Purchase

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Q: QuestionWhere is the mouse

Asked 5 months ago by Anonymous.

• A:Answer The trackpad under the spacebar is the mouse - there is no trackpoint (red dot in the keyboard area) on this model.

  Answered 5 months ago by user600187Verified Purchase

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Q: QuestionIf I buy this from Best Buy, can I have my "stuff" transferred from my old computer by the store?

Asked 5 months ago by Debbie1.

• A:Answer Hey Debbie1, Yes, you can task the Geek Squad with doing a data transfer to get the important things you want from your old computer to the new one for a fee, or at no added cost depending on your membership status with Best Buy. Please feel free to reach out to us with any other questions!

  Answered 5 months ago by Lenovo Product Expert

  
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Q: QuestionCan I charge this device by USB-C port?

Asked 5 months ago by Tecno97.

• A:Answer No, you have to use the included power supply to charge this laptop.

  Answered 5 months ago by PaulPVerified Purchase

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Q: QuestionWill the auxiliary port allow me to choose whether I am using headphones or a microphone?

Asked 5 months ago by Dianemarie.

• A:Answer Hey Dianemarie, Via system settings, you can dictate audio and microphone input, even if both devices are connected to the audio jack (3.5mm). Please feel free to reach out to us with any other questions!

  Answered 5 months ago by Lenovo Product Expert

  
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Q: QuestionWhat charger does this laptop require?

Asked 5 months ago by Hills.

• A:Answer 65 Watts

  Answered 5 months ago by TieshaWVerified Purchase

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Q: Questionis it military grade

Asked 5 months ago by blue.

• A:Answer No, not even close.

  Answered 5 months ago by PaulPVerified Purchase

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Q: Questionis this SSD

Asked 5 months ago by carol.

• A:Answer Yes it is

  Answered 5 months ago by JohnPVerified Purchase

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Q: Questioncan this run big games like Roblox easily?

Asked 5 months ago by kk.

• A:Answer It can run rdr2 so yes

  Answered 5 months ago by TieshaWVerified Purchase

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Q: QuestionDoes this laptop have a webcam?

Asked 5 months ago by Anonymous.

• A:Answer Yes but it's not that great just move the black line with ridges above the red camera

  Answered 5 months ago by TieshaWVerified Purchase

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Q: QuestionDoes this laptop support 5GZ wireless router?

Asked 5 months ago by Anonymous.

• A:Answer Yes

  Answered 5 months ago by TieshaWVerified Purchase

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Q: Questionis this laptop touch screen

Asked 5 months ago by jp.

• A:Answer No, it is not.

  Answered 5 months ago by PaulPVerified Purchase

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Q: QuestionDoes this model contain a DVD drive?

Asked 5 months ago by Anonymous.

• A:Answer No

  Answered 5 months ago by user749269Verified Purchase

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Q: QuestionDoes the laptop have Microsoft word installed

Asked 5 months ago by Arrow.

• A:Answer Hey Arrow, The most common Office apps like Word and Excel are preinstalled; however, without purchasing a long-term Office solution, such as Microsoft 365, only a 30-day trial can be activated out of the box. Here is a link to the Microsoft Office landing page on bestbuy.com to learn more about your Office options: https://www.bestbuy.com/site/microsoft/microsoft-office/pcmcat748300511466.c?id=pcmcat748300511466 | Please feel free to reach out to us with any other questions!

  Answered 5 months ago by Lenovo Product Expert

  
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Q: QuestionDoes this laptop come equipped with the Play Store?

Asked 5 months ago by Theonlyheather.

• A:Answer Hey Theonlyheather, This IdeaPad Slim 3i is a Windows based system that does not feature the Google Play Store, as this platform is found on Android or ChromeOS based systems. The Microsoft Store is the platform that can be used to download apps to Windows systems, similar to the Play Store. Please feel free to reach out to us with any other questions!

  Answered 5 months ago by Lenovo Product Expert

  
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Q: QuestionIs it touch screen?

Asked 5 months ago by Quinten.

• A:Answer Hey Quinten, This IdeaPad Slim 3i does not feature a touchscreen display. Please feel free to reach out to us with any other questions!

  Answered 5 months ago by Lenovo Product Expert

  
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Q: Questionwhat is the max MB rating for the SD memory port?

Asked 6 months ago by Ron.

Q: QuestionWould this be a good gaming laptop for my 12 year old boy?

Asked 6 months ago by Christy.

• A:Answer Lenovo

  Answered 6 months ago by user713542Verified Purchase

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Q: QuestionHow long before this device stops auto updating

Asked 6 months ago by Den.

• A:Answer Hey Den, This IdeaPad Slim 3i will be supported on the Lenovo side from a software perspective until 2/2029, and it will receive Microsoft Windows and security updates through the lifecycle of Windows 11. Please feel free to reach out to us with any other questions!

  Answered 6 months ago by Lenovo Product Expert

  
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