“My Q24i-L23.8" is stuck in standby mode. I did disconnect the cable and leave it set for few weeks. Then once I hooked it back up it worked fine for a few days. I typing this monitor just went black and made a click noise. How I get it out of standby ??”
Answer This Question
1-2 of 2 Answers
I have phoned this # that Lenovo support has given twice now and they in turn have me an email address to send my invoice and picture of monitor to for a replacement to be sent. But I keep getting passed from one agent to another and never any response to my email. My case has been closed by Lenovo support but never resolved?! Can they contact me??
Sorry, there was a problem. Please try again later.We are sorry to hear that you are having issues with your Lenovo Q24i-1L Monitor. Try unplugging the monitor power cable and disconnect the monitor from your computer, wait about 30 seconds, reconnect the cables to power and the computer and then turn on the monitor. This resets the electronics on the monitor. If the issue continues and the monitor has a detachable video cable, obtain a second monitor cable for testing purposes in case the cable is bad. If the issue still continues, we recommend that you contact Lenovo Tech Support for Monitors for additional help at: 866-426-0911.
Sorry, there was a problem. Please try again later.