“Why has my device turned off (while plugged in) and will not turn back on? I have unplugged it, replugged it in. My son has one & this happened to him last week. It turned off for 3 days straight & then one day it just turned itself back on.”
Answer This Question
1-2 of 2 Answers
You may want to check your Google home settings. The clock has a feature where it can turn the screen off at certain times with do not disturb or night mode.
Sorry, there was a problem. Please try again later.We are sorry to hear that you are having issues with your Lenovo Smart Clock Essential. The Smart Clock Essential may be downloading and installing an update. Try resetting the Smart Clock Essential back to original factory settings. With the Smart Clock Essential plugged in, hold down both the minus button and the alarm button on the top of the Smart Clock Essential, at the same time, for 6-seconds, then follow the Voice Assistant instructions. If the issue continues after this reset, we recommend you contact Lenovo Tech Support for Smart Devices at: 866-426-0911.
Sorry, there was a problem. Please try again later.
