A:AnswerThe processor is not upgradable. A certified technician can upgrade the hard drive to an SSD. Work must be performed by a certified technician so as to not void the warranty.
A:AnswerThe manufacturer's limited warranty is a 1-year warranty. It is evaluated at the depot and if it can be fixed there it will be. More serious issues will require mail back to the manufacturer for repair.
A:AnswerWindows 7 is pre-installed on this system as the Operating System. Through July 29, 2016 you can upgrade to Windows 10 for free. For a fee, the Best Buy Geek Squad will install Windows 10 for you.
A:AnswerThis item is currently not available within 250 miles of 20854. At this moment, it is showing available for online order, with arrival by 7/5/16.