Questions & Answers

1-10 of 10 Questions
  • Question
    Would it be possible to upload the processor to the I7-6600U? In addition to this would it be possible to upgrade the hard drive to a SSD?   (1 Answer)

    By UpgradingProcessor September 22, 2016.

    Answers
    • Best 
      Answer

      The processor is not upgradable. A certified technician can upgrade the hard drive to an SSD. Work must be performed by a certified technician so as to not void the warranty.

      By Lenovo Product Expert September 23, 2016.

    • Question
      Does this laptop come with Windows 7 installed or Windows 10 installed? I would prefer a version with Windows 7.   (1 Answer)

      By Bronco June 23, 2016.

      Answers
      • Best 
        Answer

        Windows 7 is preinstalled.

        By Lenovo Product Expert June 23, 2016.

      • Question
        Does it come with media kit? I mean the recovery cd.   (1 Answer)

        By Oliseh April 12, 2017.

        Answers
        • Answer

          No, you will need to create your own recovery media once you set up the system.

          By Lenovo Product Expert April 12, 2017.

        • Question
          does this laptop have a lit keyboard?   (2 Answers)

          By long February 14, 2017.

          Answers
          • Answer

            No, this model does not have a backlit keyboard.

            By Lenovo Product Expert February 14, 2017.

          • Question
            Does this laptop have a pcie express card slot?   (1 Answer)

            By Mark February 7, 2017.

            Answers
            • Answer

              No, there is no PCI-e express card slot on this model.

              By Lenovo Product Expert February 7, 2017.

            • Question
              Is this laptop full HD?   (1 Answer)

              By Anonymous December 4, 2016.

              Answers
              • Answer

                This system has a screen resolution of 1366 x 768, so it is not full HD.

                By Lenovo Product Expert December 5, 2016.

              • Question
                Does this configuration come with a 1-year or a 3-year warranty standard? And is that depot, or limited mail-in?   (1 Answer)

                By User September 21, 2016.

                Answers
                • Answer

                  The manufacturer's limited warranty is a 1-year warranty. It is evaluated at the depot and if it can be fixed there it will be. More serious issues will require mail back to the manufacturer for repair.

                  By Lenovo Product Expert September 21, 2016.

                • Question
                  How much does it weigh? What is the battery life and can it be upgraded as an option?   (2 Answers)

                  By TarHeel July 7, 2016.

                  Answers
                  • Answer

                    This model has a battery life of 4-6 hours. The RAM can be upgraded. The model weighs 3.81 pounds.

                    By CommunityAnswer July 8, 2016.

                  • Question
                    can I get windows 10 installed   (3 Answers)

                    By Anonymous July 3, 2016.

                    Answers
                    • Answer

                      Windows 7 is pre-installed on this system as the Operating System. Through July 29, 2016 you can upgrade to Windows 10 for free. For a fee, the Best Buy Geek Squad will install Windows 10 for you.

                      By Lenovo Product Expert July 7, 2016.

                    • Question
                      Do you carry this for store pickup on Saturday at any stores in 20854   (1 Answer)

                      By Mattias June 24, 2016.

                      Answers
                      • Answer

                        This item is currently not available within 250 miles of 20854. At this moment, it is showing available for online order, with arrival by 7/5/16.

                        By Lenovo Product Expert June 24, 2016.

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