Questions & Answers
- Model:
- 21NS0014US
- |
- SKU:
- 6624246
Highly rated by customers for: Performance
$1,871.99Your price for this item is $1,871.99
Comp. Value: $2,039.99
The comparable value price is $2,039.99
Page Showing 1-15 of 15 questions
Q: QuestionCan I add SSD M.2 NVME in expansion slot having two SSD drive?
Asked by Stas.
- A:Answer Hi, When I open machine I found one M.2 empty slot. What this slot is service for? Thank you Stas
Answered by Anonymous
Q: QuestionWhat is aspect ratio?
Asked by Anonymous.
- A:Answer Hey, This ThinkPad X1 Carbon Aura Edition's 3K OLED display has a 16:10 aspect ratio. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert
Q: QuestionCan I add and use a mouse with Lenovo ThinkPad X1 Carbon G13?
Asked by inquiry1renewlenovolaptop.
- A:Answer Hey there, You can use a wired or wireless (via USB receiver or Bluetooth) with this ThinkPad X1 Carbon G13 Aura Edition. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert
Q: QuestionWould love to get this laptop from you with 1TB of storage, Windows 11 Home, and a touch screen, any chance of that option? TY
Asked by Linda.
- A:Answer Hey Linda, There currently is not a configuration of the ThinkPad X1 Carbon G13 Aura Edition that's offered at Best Buy. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert
Q: QuestionI’m a bit confused. Is this specific model you’re selling the aura edition 13th generation? It seems like it from the specs.
Asked by Anonymous.
- A:Answer Hi there, We apologize for the confusion, and we wish to clarify that this ThinkPad X1 Carbon is a Gen 13 X1 Carbon, Aura Edition. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert

Q: QuestionWill BestBuy/Lenovo consider adding the touchpad option of the X1 Carbon G13 to the BestBuy's webstore?
Asked by npthaiduong.
- A:Answer Hi npthaiduong, We appreciate your interest and feedback regarding the assortment of our devices at Best Buy. We will pass your comments along to the respective teams for consideration. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert

Q: QuestionWhat is the weight of this laptop? The weight shown in the specifications is inaccurate.
Asked by ChinchillaDustBaths.
- A:Answer Hey ChinchillaDustBaths, We apologize for any confusion. To clarify, this ThinkPad X1 Carbon G13 Aura Edition weighs 2.17 pounds. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert

Q: QuestionDoes this laptop have a touchscreen and pen compatibility?
Asked by Anonymous.
- A:Answer Hi there, This ThinkPad X1 Carbon display does not support pen and touch input. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert

Q: QuestionIs the refresh rate for the display of this model 120Hz?
Asked by Anonymous.
- A:Answer Hi there, Yes, this ThinkPad X1 Carbon features a 120Hz display. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert

Q: QuestionIs this Windows Pro or Windows Home?
Asked by Alex.
- A:Answer Hey Alex, This ThinkPad X1 Carbon G13 comes with Windows 11 Home preinstalled. Please let us know if you have any other questions!
Answered by Lenovo Product Expert

Q: QuestionHi, some websites list this model as Aura but then Best Buy/Amazon do not which makes me believe the other websites are incorrect? Do I need the Aura version (online says, it is mainly software marketing, and Aura not needed for Business school).
Asked by Brian.
- A:Answer Hi Brian, We apologize for confusion regarding this. To clarify, Aura Edition laptops can be unique to certain configurations and models of each product series. There are options within the ThinkPad X1 Carbon Gen 13 product line that are Aura Edition, but not all, including this configuration of the X1 Carbon. As far as an Aura Edition laptop's benefits for a business school student, if you're frequently sharing files and photos from your phone but need to use a service or site that's laptop friendly, you can easily tap your phone to the laptop to import the images or files you need to access, along with elevated support with Smart Care. Please let us know if you may have any other questions!
Answered by Lenovo Product Expert

Q: QuestionIs the ssd upgradeable from 512 or replaceable with a larger ssd?
Asked by Ethan.
- A:Answer Hi Ethan, You can swap out the existing 512GB M.2 2280 PCIe 5.0x4 Performance NVME Opal 2.0 drive for one of higher capacity. Based on test results with current Lenovo offerings, the storage capacity for this ThinkPad X1 Carbon G13 is 2TB (M.2 2280 SSD). Please let us know if you may have any other questions!
Answered by Lenovo Product Expert

Q: QuestionDoes it have a haptic trackpad? Yes or no.
Asked by SDTexas.
- A:Answer You can get it with a haptic trackpad from the lenovo website directly, but this one is not a haptic trackpad
Answered by Anonymous
Q: QuestionDoes this model have the haptic touchpad?
Asked by sergio.
- A:Answer Hey sergio, This ThinkPad X1 Carbon G13 features a ThinkPad TrackPad. Please let us know if you have any other questions!
Answered by Lenovo Product Expert

Page 1, Showing 1-15 of 15 questions
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