“What fix does Lenovo/Best Buy provide for 2018 Yoga 730-13 with faulty RealTek wifi adapter? Laptop is still under warranty. As I'm writing this the internet disconnects frequently. Troubleshooting fix resets wifi adapter for temporary fix”
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The Yoga had had a series of issues. Your best bet is to have Best Buy send it in to Lenovo under factory warranty. I attempted to call Lenovo multiple times in their customer service support line. The machine will act like it's connecting you to someone and then hang up. The Internet chat does work but takes forever. If you want Lenovo to repair it directly, use their online chat customer support. They'll send you a prepaid box for you to pack and mail your laptop to them.
Sorry, there was a problem. Please try again later.Be sure that you are updating all necessary files. Use the Lenovo Utility software installed on this device to update all operating system files, including BIOS files and communications drivers. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.
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