“How can I get an owners manual for this product? There was none in the box. It won't turn on unless plugged in and not holding a charge.”
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Here is a link to the online User Guide for this model: https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/yoga-series/yoga-7-14itl5/manuals/um924261-english-user-guide-html-yoga-7-14itl5-yoga-7-15itl5. If you are unable to get the internal battery to charge, be sure you are using the correct charging port on the left side of the computer. Look for the port with the electrical plug icon next to it. This is the only port that can charge the computer. If you are using the right port for charging but the battery will not fully charge, be sure you have the Battery Conservation Mode turned off within the Lenovo Vantage APP installed on this computer under Power Settings/Battery. This Battery Conservation Mode should only be used when the computer will be plugged in all the time. This software preserves the life of the internal battery by only charging the battery to 60 Percent when it is plugged in. If you continue to have issues fully charging the computer, we recommend you contact Lenovo Tech Support at: 877-453-6686.
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