“I just bought this laptop and I have it plugged in but it will not charge to 100%. It is at 98% and says that it is plugged in but not charging. As long as I have it plugged in should it stay at 98%? Is this something that I need to worry about or return?”
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Try unplugging the Yoga 7i-15 and let the battery level drop to below 50 percent. battery capacitiy. Now plug the computer back in. It should charge to a full 100 Percent charge. If it does not, now check to be sure you have the latest version of Windows 10 on the computer. Then update all BIOS files and drivers up to that latest version of Windows 10. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. Let the battery, once again drop to below 50 Percent charge. Plug the computer in. The battery should charge to a full 100 Percent charge. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.
Sorry, there was a problem. Please try again later.I'm not sure. But it seems like the Geek Squad should be able to answer this question.
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