“Open box means that the computer was used or is Broken ?”
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Hey Rubybebe12, The following quote is an excerpt from a Best Buy website that explains what open-box means, "The open-box designation refers to products that have been returned to a Best Buy store. Some of these items are just like new, while others might have slight wear or cosmetic damage and are discounted accordingly." If you'd like to learn more about what open-box items entail, please visit the following Best Buy webpage that was referenced for details: https://www.bestbuy.com/site/electronics/outlet-refurbished-clearance/pcmcat142300050026.c?id=pcmcat142300050026 | Feel free to reach out to us with any other questions!
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