“What is the diameter of hole I need in my door to fit this lock? I've had problems with other smart locks that don't fit.”
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Hi there, Great question, and I completely understand your concern. The Level Lock is designed to fit standard ANSI prepared doors. Here are the exact door requirements so you can confirm compatibility before installing: • Backset lengths supported are 2.375 inches or 2.75 inches • Supported door thickness is between 1.75 inches and 2 inches • The required bore hole diameter is 2.125 inches, which is the ANSI standard If you would like, you are welcome to share photos or measurements of your existing door prep and our support team can take a closer look before you purchase or install. You can reach Level Support at [email protected] or by phone at 833 453 8354. We are happy to help.
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