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It creates a geofence around your home that is like 1-2 blocks wide. Then it tracks your phone’s location relative to the geofence. The touch to unlock feature is only active when your phone leaves and then re-enters the geofence. It’s also only active for a maximum of 5 minutes(can be set for less) once you re-enter the geofence. So inside of that 5 minutes, anyone can touch to unlock it. But once it has been done once, it can’t be done again until you leave the geofence again and start the cycle over so someone can’t follow in right behind you. If you leave your home and don’t go beyond the geofence, then touch to unlock won’t work at all. Touch to lock the door will always work for anyone.
Sorry, there was a problem. Please try again later.Hi Astral, Touch-to-Unlock utilizes geofencing along with your mobile device’s location services. Only authenticated users with shared access to your lock can Touch-to-Unlock after they have met the necessary Home/Away boundary conditions. To learn more about Home and Away boundaries, please visit https://level.co/support/articles/360055374493
Sorry, there was a problem. Please try again later.The “touch” will only work when you have the app open (logged in as you). When you get close to the lock, it knows it is you.
Sorry, there was a problem. Please try again later.An authorized key is required. A key can be a smartphone that is authorized by the administrator. The distance is with the Bluetooth range.
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