Questions & Answers

Q: QuestionHow do you refill this humidifier?

• A:Answer This humidifier has a top-fill design, so you can easily refill it without flipping it over.

Q: QuestionDoes the Levoit humidifier have a night light feature?

• A:Answer Yes, it has an optional night light that can cycle through 7 different colors.

Q: QuestionWhat is the maximum runtime of this Levoit humidifier?

• A:Answer This humidifier can run for up to 25 hours continuously on the lowest mist setting.

Q: QuestionIs this humidifier compatible with a mobile app?

• A:Answer Yes, you can control this humidifier with the free VeSync app.

Q: QuestionWhat is the capacity of the humidifier's tank?

• A:Answer The humidifier has a tank capacity of 3.17 quarts.

Q: QuestionWhat does "dual" mean? Does it provide both warm & cool mist?

Asked 6 months ago by CeeKay.

• A:Answer The Dual 200S is only a cool humidifier. However, you can add essential oils to the base (once filled with water) to create a light aroma from the humidifier.

  Answered 6 months ago by Etekcity-Cosori-Levoit

  
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Q: QuestionWhy does this product have the California Cancer logo? Should I be worried?

Asked 1 year ago by KMVD.

• A:Answer The purpose of Proposition 65 is to notify consumers that they may be exposed to chemicals that are known to cause cancer and/or reproductive toxicity. Consumers can decide on their own if they want to purchase or use the product. A Proposition 65 warning does not necessarily mean a product is in violation of any product-safety standards or requirements, but just that it is possible these chemicals are present. The location of these chemicals may be within the internal components of the unit (such as wiring or circuit boards, if applicable), or other external components such as the packaging.

  Answered 1 year ago by Etekcity-Cosori-Levoit

  
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Q: QuestionHow to clean filter

Asked 9 months ago by Waheef.

• A:Answer The filter can last up to a month, depending on the quality of the water and how often the humidifier is used. You can soak the filter in distilled white vinegar and then rinse it under warm water to clean it.

  Answered 9 months ago by Etekcity-Cosori-Levoit

  
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Q: QuestionRed light still on after change filter

Asked 10 months ago by Legit.

• A:Answer We would like to hear more about your experience. Please reach out to our team at your earliest convenience. Our contact information can be found in the manual. We are here for you!

  Answered 10 months ago by Etekcity-Cosori-Levoit

  
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Q: QuestionHow many watts of electricity per hour of use?

Asked 1 year ago by Anonymous.

• A:Answer The Dual 200S has a rated power of 24W.

  Answered 1 year ago by Etekcity-Cosori-Levoit

  
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Q: QuestionWhy do some 200s models have 4 buttons on the front and some have 2 buttons on the front?

Asked 1 year ago by Cptls33.

• A:Answer There is no difference between these two products in terms of buttons, the only difference between the two versions is that the Dual 200S Pro has a seven-color night light while the classic Dual 200S does not.

  Answered 1 year ago by Etekcity-Cosori-Levoit

  
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Q: QuestionIs it an optional nightlight, because you can turn it off - or because you have to buy an optional, additional nightlight.

Asked 2 years ago by Eagletest.

• A:Answer The nightlight is optional because you have the option to either have it on or off. You also have the option between 7 different colors.

  Answered 2 years ago by Etekcity-Cosori-Levoit

  
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