A:AnswerI've been using distilled water, per the instructions....only purified or distilled water only. Tap water contains too many mineral deposits that could mess up the machine. I've read somewhere that tap water can be used if it's boiled & cooled before using.
A:AnswerThis model humidifier has an optional installed water filter sponge that helps catch minerals from hard water. Please note that as substances in the water oxidize, it is normal to observe some discoloration. The filter can last up to a year, depending on the quality of water and how often the humidifier is used. For more information, please reach out to our team.
A:AnswerI clean mine once a week since I noticed pink mold under the tank. Just take it apart and soak all parts in warm soapy water. Allow to dry completely before reassembly. Havent noticed any pink mold since.
A:AnswerThis Levoit Oasis mist smart humidifier is extremely quiet. Every once in a while you can hear it percolating a little bit but thats only if you're looking for it. You can also turn the display off if the light of the humidity percentage bothers you or whoever is in the room.
A:AnswerYes, please try pressing and holding the mist level button for 3 seconds to turn the display off. You can also select the Sleep Mode function which will change the humidifier’s mist setting to low and turns off the display lights, making it ideal for sleep.
A:AnswerThe wide opening ensures easy access to cleaning the humidifier. We recommend regular cleaning as detailed in the manual and using distilled water for best results.
A:AnswerWe recommend adding 2-3 drops of pure essential oils to the aroma pad for an aromatherapy experience. Please keep in mind that the essential oil fragrance coming from this model is intended to be a light fragrance, as the unit's primary function is to humidify the air.