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Page Showing 41-60 of 225 questions
  • QuestionWhat should the temperature be set to as a good starting point? When it was delivered it was set to the coldest.

    Asked by Rusty.

    • Answer Initially set the Refrigerator Control on the middle setting (number 3). ). Leave the refrigerator on this setting for 24 hours to reach the correct temperature. After 24 hours, adjust the compartment temperature as you desire. ALWAYS wait 24 hours before you adjust the temperature. If you want to set the refrigerator compartment temperature to a warmer temperature than the current, continue pressing the TEMPERATURE ADJUST button until it reaches the desired temperature. For further assistance, please reach out to our technical support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionDoes this refrigerator ned a water line ?

    Asked by Roy65.

    • Answer This unit will need a waterline if you are planning on installing an icemaker. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionHow wide do the doors open?

    Asked by KK927.

    • Answer The doors will open to a 130°. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionCan I put this fridge outdoors? Need a fridge and freezer for my outdoor kitchen.

    Asked by Ken.

    • Answer Install the refrigerator in an area between 55 °F (13 °C) and 110 °F (43 °C). If the surrounding temperature is lower or higher than previously mentioned, it can adversely affect the unit. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionAMP DRAW FOR THIS APPLIANCE @115v

    Asked by BRUCE.

    • Answer The amp draw is 15. ^Daphane

      Answered by LG Digital Customer Care

  • Questionis the stainless steel finger printless?

    Asked by Heidi.

    • Answer No, the LTCS20020S is not fingerprint proof. ^CP

      Answered by LG Digital Customer Care

  • QuestionHow do you get the shelves out of the fridge to adjust them??

    Asked by Alli.

    • Answer Hello there, Alli. Thank you for sharing your inquiry with us. We understand your question about adjusting the shelves in your LTCS20020S refrigerator. To remove and adjust the tempered glass shelves in your refrigerator, we recommend following these simple steps: Empty the Shelf: Before attempting to move it, remove all items from the shelf you wish to adjust. Lift and Tilt: Gently tilt the front edge of the shelf up towards the ceiling. Pull Out: While tilted, lift the shelf straight up and then pull it out toward you. To reinstall the shelf at a new height, simply reverse the process: Guide the Hooks: Tilt the shelf up again and guide the shelf hooks (located on the back edge) into the desired set of slots on the back wall. Lower and Lock: Lower the front of the shelf so that the hooks drop completely into the slots. Be sure the shelf is level and firmly seated on both sides. https://www.bestbuy.com/product/lg-20-2-cu-ft-top-freezer-refrigerator-stainless-steel/J7G56FP6GX If you have any further questions about how the various components in your unit operate, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhere is the water filter located

    Asked by Anonymous.

    • Answer The ENERGY STAR® Most Efficient 2020 LG 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless steel Model # LTCS20020S, does not have a replaceable 6-month water filter...^Ivan.

      Answered by LG Digital Customer Care

  • Questiondoes the fridge need to be hooked to something to create ice?

    Asked by arieslovwr.

    • Answer Yes , a filter hose .

      Answered by JesusN

  • QuestionWHAT IS THE WARRENTY FOR THIS PRODUCT

    Asked by SANDY1020.

    • Answer Hello there. Thank you for your inquiry about the warranty for the LTCS20020S refrigerator. The limited warranty for this model includes one year for parts and labor, five years for parts and labor on the sealed system and compressor, and a ten-year parts-only warranty for the linear inverter compressor. For further details about the terms and conditions, please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. Warranty and Manual - https://www.lg.com/us/support/product/lg-LTCS20020S.ASTCNA0 We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • Questiondoes it come with a ice maker

    Asked by Anonymous.

    • Answer No

      Answered by Anonymous

  • QuestionThe refrigerator was delivered yesterday. When plugged in, the light is on but it doesn’t appear to be cooling. It’s been about 12 hours and my groceries are warm and ice is melted. I set it up to max cooling. Is there another switch to turn it on?

    Asked by NelliB.

    • Answer Hi, there. Thanks for reaching out about your LG Refrigerator (LTCS20020S) model. It’s great that the light is on—this means the unit is receiving power. Since it’s been about 12 hours and cooling hasn’t kicked in, let’s try a quick step to help get things going. We suggest doing a power reset: just unplug the refrigerator for 2 minutes, then plug it back in. This can help restart the compressor and cooling system. Also, double-check that the temperature control dial inside the fridge is set to the coldest setting and that the doors are fully closed to allow for proper airflow. For more help, visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371. If the unit still isn’t cooling after a few more hours, we’d be happy to take a closer look and guide you through the next steps. Just send us a private message on social media @LGUSSupport, and we’ll be glad to assist you further. ^Juvy

      Answered by LG Digital Customer Care

  • QuestionFrig and freezer not cooling properly. What can I look for to resolve this issue?

    Asked by Jayd.

    • Answer Have you cleaned the condenser coil at the bottom in the back of the ENERGY STAR® Qualified LG 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless steel, Model # LTCS20020S? A dirty condenser coil in a refrigerator can affect cooling. It can lead to increased energy bills, poor cooling performance, overheating of the fridge exterior, frequent or longer running cycles, and unusual noises. Dirty coils reduce the refrigerator's ability to transfer heat from the inside to the outside, resulting in higher internal temperatures and lower cooling efficiency. The dirt that collects on the coils causes the condenser to retain heat, making the compressor work harder...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWhere can I get an icemaker kit for an LG refrigerator model ltcs20020s?

    Asked by WhirlpoolDishwasher.

    • Answer Best Buy sells the compatible LG Automatic Ice Maker - White, Model # LK60C for the Energy Star Most Efficient 2020 LG 20 cu. Ft. 30-inch Wide Top Freezer Refrigerator - Stainless Steel, Model # LTCS20020S...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionIs this reliable, and long lasting?

    Asked by Mimi.

    • Answer Yeah so far it’s been really great, keeps everything very fresh

      Answered by FamilyGamer

  • QuestionMy unit is 2 years old. Suddenly it is making a rattling sound, like it's a motorcycle about to take off. What should I do?

    Asked by MB.

    • Answer Hi there! Thank you for sharing your experience with us. We understand your inquiry about the rattling sound from your LG LTCS20020S refrigerator. Based on your description, it's possible that this noise is due to normal operation, as some common refrigerator sounds can resemble a motorcycle starting up. However, if the sound has become louder than usual, we’d like to help you troubleshoot. Here are a few things you can try: Check for Obstructions: Ensure there’s nothing blocking the condenser coils or vents at the back of the fridge. Sometimes, objects inside the fridge or around the area can cause vibrations. Level the Fridge: An uneven surface can sometimes cause the fridge to vibrate more than usual. You may want to adjust the fridge's legs to make sure it is level. Examine the Fan: The fan blades inside the fridge or freezer could also be a source of noise if they’re obstructed by ice buildup or other debris. Common Noises From an LG Refrigerator | LG USA Support - https://www.lg.com/us/support/help-library/lg-refrigerator-common-noises-from-an-lg-refrigerator--20150292153479 If the sound persists despite these checks, please send us a private message on Social Media @LGUSSupport. Our team will be happy to assist you further and explore possible solutions. We appreciate your patience! —Renzo

      Answered by LG Digital Customer Care

  • Questionis it finger print resistant?

    Asked by KATHY.

    • Answer The black finish on the LG 20.2 Cu. Ft. Top-Freezer Refrigerator - Black, Model # LTCS20020B is not an LG PrintProof™ Stainless Steel or a PrintProof™ Black Stainless Steel finish so it is not fingerprint or smudge resistant...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes the ice maker make cubed ice or 1/2 moon shaped?

    Asked by Peanut.

    • Answer The ice maker is an add-on extra totally contained behind the door in the freezer. I didn’t get it. Maybe later.

      Answered by GeorgeS

  • QuestionI just had my LG 20020S refrigerator delivered today and I’m looking for the water inlet hook up on the back of the refrigerator for the ice maker I have ordered. Is there one and if not how do I go about putting in a water line to the ice maker?

    Asked by Geebee.

    • Answer Hi there. The LG LTCS20020S Top Freezer Refrigerator does not come with a pre-installed water inlet hookup for the ice maker. However, if you have ordered the optional ice maker, you will need to connect a water line to the refrigerator manually. To do this based on the Owner's manual page 22, please ensure you have a 1/4-inch copper or PEX water line, a shutoff valve, and the necessary compression fittings. The water connection port is located at the back of the refrigerator. Before installation, flush the water line to remove any debris, and securely connect it to the refrigerator's water inlet valve. Owner's manual: https://www.lg.com/us/support/product/lg-LTCS20020S.ASTQEUR For step-by-step installation, refer to the Owner’s Manual page 22 or consult a licensed plumber. If you need further assistance, feel free to send us a private message on social media @LGUSSupport. We’re happy to help! —Renzo

      Answered by LG Digital Customer Care

  • Questiondo the freezer and refrigerator have separate temperature controls?

    Asked by Donna327.

    • Answer Yes. The refrigerator has physical buttons to adjust the temperature. The freezer has a lever that you adjust to allow the passage of more or less cold air, which in my opinion, gives you a small amount of control over temperature.

      Answered by CK29