Questions & Answers

Q: QuestionAre the shelves made of glass?

Asked 1 year ago by Siobhan.

• A:Answer No

  Answered 1 year ago by MiltonGVerified Purchase

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Q: QuestionDo models come with the door opening from left to right? The shown models are right to left.

Asked 1 year ago by AhClem1.

This question was asked about the related product: LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - White

• A:Answer Geek Squad changed my door opening. There is a charge for it.

  Answered 1 year ago by EppieR

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Q: QuestionDo you take the old one away?

Asked 1 year ago by Anonymous.

This question was asked about the related product: LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - White

• A:Answer Yes i did. I paid them though.

  Answered 1 year ago by Joshua

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Q: QuestionDoes the freezer door pop open when you close the fridge section? We have had that issue with our previous unit

Asked 1 year ago by MW.

• A:Answer Yesslightly

  Answered 2 months ago by Bill

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Q: QuestionDoes this model have wheels to roll it into place?

Asked 1 year ago by Searcher.

• A:Answer It doesn't

  Answered 1 year ago by JoshuaVerified Purchase

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Q: QuestionIT APPEARS THAT THIS HAS WHEELS ON THE FRONT' 'WHAT ABOUT THE BACK . DOES this REFRIGERATOR HAVE A LEVEL BUILT INTO THE BOTTOM.

Asked 1 year ago by MACSTAMA.

• A:Answer As far as I know, Yes.

  Answered 1 year ago by HectorGVerified Purchase

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Q: QuestionWhat are the exact outside dimensions of the fridge. Height, width and depth?

Asked 1 year ago by Dave.

• A:Answer 30wide by 31 deep by 66 high

  Answered 1 year ago by blimp

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Q: QuestionIs this a quite refrigerator?

Asked 2 years ago by kelly.

This question was asked about the related product: LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - White

• A:Answer Hi there, Kelly! Thank you for your question about the LTCS20020W refrigerator. This model is designed to operate quietly, with sound levels that should blend into your home environment. While some operational sounds like the compressor or ice maker may be noticeable occasionally, they are typically minimal. If you have any further questions or need assistance, please feel free to reach out to us at @LGUSSupport. We’re here to help! —Avril

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionWhen you switch hinge to left side how does the plastic hook thing go or does it even have to be there

Asked 2 years ago by Gamble.

• A:Answer Do not purchase LG it is junk!

  Answered 1 year ago by SallyS

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Q: QuestionWhat is the product width with the door fully open?

Asked 2 years ago by Mark.

• A:Answer 54 inches

  Answered 2 years ago by MrjayVerified Purchase

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Q: QuestionThe lg 20” cu ft only has 2 door bins? Most other refrigerator have 3. Does the door hold just as much? Thank you Maryann

Asked 2 years ago by Maryann.

• A:Answer Yes it does

  Answered 2 years ago by MaryannD

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Q: QuestionIs this refrigerator ENERGY STAR rated"

Asked 2 years ago by HOMER.

This question was asked about the related product: LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - White

• A:Answer Yes

  Answered 2 years ago by AudieA

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Q: QuestionDo you pick up the old fridge?

Asked 2 years ago by Anonymous.

• A:Answer Best buy did for an added cost. It was $40-50 if memory serves me right. Definitely worth the cost instead of having an old non-working fridge hanging around my home and me trying to find a way to get rid of it.

  Answered 2 years ago by GrannyVerified Purchase

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Q: QuestionWho the lg brand

Asked 2 years ago by Sis.

• A:Answer living good

  Answered 2 years ago by MaryannD

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Q: Questiondo you remove the old refrigerator?

Asked 2 years ago by retiredwoman.

• A:Answer Hi there! Thank you for your question regarding the LTCS20020S. Unfortunately, we do not provide removal services for old refrigerators as part of the delivery process. However, many local waste management services or appliance retailers may offer this service for a fee. We recommend checking with them for the best options available in your area. If you have any more questions or need further assistance, please send us a private message on Social Media @LGUSSupport, and our team will be glad to help you. Thank you for reaching out! —Avril

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionIs this fridge making a ringing noise along with "normal humming noise" when it's working?

Asked 2 years ago by Anonymous.

This question was asked about the related product: LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - White

• A:Answer No

  Answered 2 years ago by ElliotVerified Purchase

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Q: QuestionWhen opening the door should you hear popping/crackling noises for a minute or two? Does the plastic in the fridge expand when the door is openened and ambient air gets inside?

Asked 2 years ago by jaxstraww.

• A:Answer I never heard any noises like that on mine doesn’t sound normal to me

  Answered 2 years ago by AlittledisappointedVerified Purchase

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Q: QuestionAre there coils to worry about on the sides of the refrigerator? Mine is working but came with a good sized dent on the right side. Trying to confirm if its just a cosmetic issue. I know some refrigerators have coils on the sides.

Asked 2 years ago by jaxstraww.

• A:Answer My fridge did not come with any coils on the side.

  Answered 2 years ago by AndreaZVerified Purchase

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Q: QuestionCan you add a ice maker to the freezer? And approximate cost. Thinking about down sizing from a double door frig.

Asked 2 years ago by Joansie.

This question was asked about the related product: LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - White

• A:Answer Yea you can add an ice maker. It was about $130 and you have to install it yourself but, you can YouTube on how to do so and it was very simple and easy.

  Answered 2 years ago by CamilleT

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