“Bottom freezer drawer is suddenly very difficult to open. Upon closer inspection I noticed that there is a lot of ice on the rails which makes the bottom drawer extremely hard to pull in and out. Freezer is set to 0. Food boxes also iced. What is wrong?”

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• Your freezer temperature is probably too low so try raising the temperature up to avoid ice forming hence freezer burn

  Answered by Fabulous50 5 years ago

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• Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused ^Daphane

  Answered by LG Digital Customer Care 5 years ago

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